Marketing of Al Misbah Al Kuwaitia and the Strategic Mix of the Al Misbah Group - Assignment Example

ISO works process framework would be used to show how SIX Sigma might be laid out and what information will be needed to implement this tool.  There are many tools that make up this collection and they need to be fully researched in the first instance for early stages and consultants/experts in the implementation of these tools are required to avoid pitfalls caused by redundant data.  One problem that is required to be addressed with these tools is that of measuring potential workflows and bottlenecks in the production process.

 "Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes." (one six sigma web)The 'Qualicoat' status requires us to do much of the processes of Six Sigma would and we run a zero defects policy with any defects being reworked.  New innovations such as Quality control measures before the Powder coating process will mean that many of the issues will be taken care of on the production line.

  Where Six Sigma and lean thinking tools will come into their own will be more visible in our data processing and customer liaising as well as in our order processing and sales activities.  Sales personnel will be able to predict workflows with new centralized communications and the above-mentioned tools will assist in that role facilitating negotiations at first contact with customer queries.Six Sigma and Total Quality Management (TQM) are tools that are going to be used to push the changes forward and improve employee participation towards a culture of due diligence.

  Various tools are now being introduced to engage the workforce in dialogue to identify problem areas, provide training, and walk-through them in meeting new goals while actually improving their working environment.A brief look would be given to the questionnaires and language that are going to be used to encourage change.