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Jencos Information System - Assignment Example

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Jencos Information System

Diversifications into other businesses are very important for business continuity and should be taken care really well to fetch more customers and provide them better and allied services for retention and indirect marketing.
Most importantly the services can be rendered to a large variety of customers across a geographical region with B2B and B2C models.
The feedback system can also be added so that future caterings can be handled better.
The total sales and profit can be easily captured and produced to management with ease reducing a lot of manual operations.
Why is it necessary for the organisation to become an e-business
The reasons for converting 'bricks and mortars' into 'click and mortars' is as follows:
1. The visibility is improved which means more people get to know about it and often want to try it out for a change. Even if 10% of the people try it out in UK, it will generate huge sales.
2. The e-marketing helps to let people know about its various services it caters.
3. The business can spread in diverse fields so as to provide ancillary services to the customers along with grocery items so that they get served better. Helps for greater retention.
4. The supply chain management is better rendered through e-business.
5. People can access the online store at their convenience and make payment through loyalty card it wishes to introduce.
What technology/systems can support good customer/supplier relations
It is increasingly important to maintain good supplier and customer relations for business continuity and long term survival.
Jencos have built their reputation from customers and need to continue doing the great job.
The Supply Chain Management (SCM) systems could be used to track the...
Diversifications into other businesses are very important for business continuity and should be taken care really well to fetch more customers and provide them better and allied services for retention and indirect marketing.
The Supply Chain Management (SCM) systems could be used to track the production, procurement and logistics processes to supply goods and services from their source to final delivery to the customer. (Laudon, 2002)
It eyes on Tesco which is an online grocery store and delivery service selling computers and furniture's, house dcor, entertainment stuff like DVD's and others and books, finance and insurance, phones and broadband services, flowers and other accessories. Tesco also provides a Tesco Clubcard for earning points on purchases where Jencos wants to introduce loyalty card.
It also desires to get close to Sainsburys another supermarket giant which caters a lot of services besides grocery. It also incorporates a forum which puts across many interesting blog which a customer can participate and also acts like feedback, precisely a business strategy by the company.
Creating a good market in other items than grocery will not be easier as others have already created the space really well. ...Show more

Summary

Jencos, a medium sized supermarket chain desires to expand its operations allover UK. It presently has several information systems which are insufficient to be a serious contender in the UK supermarket arena.
An e-strategy is developed to cover all their present problems and support good customer/supplier relations…
Author : jacobsannamae
Jencos Information System essay example
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