StudentShare solutions
Triangle menu

Operations Mnagement - Case Study Example

Not dowloaded yet

Extract of sample
Operations Mnagement

The need for operations managers to reduce manufacturing costs, optimize productivity and improve product quality in order to stay in the market has become imperative. Many organizations now recognize the importance of automation, optimization of scheduling and a proper inventory management system, and are incorporating total quality management and total quality in their operations.
Today, the ordinary customer has become more sophisticated and demanding, and expects more variety, lower costs and better quality. Customers therefore drive demand and the industry has to meet this demand. Inter-firm rivalry and competition have also increased manifold. In line with these changes, organizations are replacing production-driven systems involving mass production, by market-driven systems to enable them to corner market share. This scenario has increased the importance of operations management in an organization, as it is directly responsible for the final product. As a result, operations management is gaining more significance and has become a key discipline in management science. Until recently, the field of operations of management was considered relevant only to the manufacturing sector. But with the increasing influence of service industries, the scope of operations management has widened. ...
Controlling
Directing
Coordinating
The following are the activities carried out by the Operations Manager.

1. Planning:
Plan product and service mix
Location and capacity planning
Decide upon production methods to use for each item.
Plan procurement of equipment.
2. Organizing:
Centralize or decentralize operations.
Decide upon functions, products, or hybrid organization structure.
Establish work center assignments.
Assign responsibility for every activity.
3. Controlling:
Encourage pride in performing as expected.
Compare costs to budget.
Compare actual labor hours to standards.
Inspect the quality levels.
4. Directing:
Establish provisions of union contracts.
Establish personnel policies.
Establish employment contracts.
Issue job assignments and instructions.
5. Coordinating:
Coordinate through use of common forecasts and master schedules.
Observe actual performance and recommend needed improvement.
Report, inform and communicate.
Respond to customer inquiries about status of orders. [ ICMR, 2003]
In order to succeed in all the above activities, an operations manager should have both technical and behavioral skills.

Budget Airlines - What are they'
There has been a revolutionary increase in the number of low-cost airline which are otherwise called the budget airlines in the aviation industry over the last few years. The budget airlines are usually operators who provide low-cost travel options for the passengers. The budget airlines try and cut the indirect costs to the maximum possible extent. Passengers are not offered wet towels, meals etc. Sometimes it may even happen that they do not even offer water to the passengers flying the budget airlines. [(Phillip), 2002]
Scheduled airlines are regular airlines that offer considerably high-cost air ...Show more

Summary

The business environment is becoming increasingly challenging. In certain countries like India, firms have to deal with several bottlenecks such as outdated technology, underdeveloped infrastructure, inappropriate payment systems and ineffective scheduling and control systems, which have hampered their progress…
Author : eli57
Operations Mnagement essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the case study on your topic
"Operations Mnagement"
with a personal 20% discount.
Grab the best paper

Related Essays

Discontinuing Operations Case Study
As in the case of extra ordinary items, this segregation makes the reported information more useful for analysis. To qualify for treatment as discontinued operations, the assets, results of operations, and investing and financing activities of a business segment must be separable from those of the firm.
3 pages (750 words) Case Study
Operations and Logistics Management
This organisation is a Hospital which relies heavily on the dedication of its staff to deliver high quality patient care. Whilst, like the organisation above, it also has a need to have consistency in its working methods, it sees the role of quality management as the utilisation of its workforce to continuously improve the service.
6 pages (1500 words) Case Study
Global Marketing Operations
The global market share of Samsung by 2005 had been 12.7% compared to 32.7% enjoyed by Nokia and 18% enjoyed by Motorola. This comparative scenario makes Samsung always aggressive to work hard and move towards achieving true leadership position in the world.
3 pages (750 words) Case Study
Operations Research
The operations strategy of any service provider can be compared with to that of manufacturers as described in the following: Competitive factors of any organization are that factors or components which directly affect the reputation and services of the company.
3 pages (750 words) Case Study
Wal-Mart Business Operations
Factors in the industry environment include: threat of new entrants, power of suppliers, power of buyers, product substitutes, and intensity of rivalry. Together with the competitor environment, these factors make up the external environment. Tools for analysing the external environment include: PESTEL for the general environment.
8 pages (2000 words) Case Study
Operations Strategy Case Study
Software and hardware addition allowed Apple products to be additional "versatile," reliable, and better in performance (Apple Announces Corporate Reorganization 1996). Rapidly changing industry dynamics dictated Apple's competitive strategy. In essence, the intended strategy did not develop into the "realized" strategy.
20 pages (5000 words) Case Study
Carters Bakery Business Operations
Operations management also involves managing resources, distribution of products and services to clients and the examination of the queue systems. Hill (2005) describes operations management as "the field of study that focuses on the effective planning, scheduling, use and control of a manufacturing or service organization through the study of concepts that affects the organization".
8 pages (2000 words) Case Study
Sytems and operations management
123). Information technology (IT) has enabled the flow of information in many businesses, which increases the efficiency of operations such as manufacturing, packaging, selling and more. As a result, there is consumer satisfaction due improved service
6 pages (1500 words) Case Study
Operations management: Donner Company
The operational system of the company comprises of several stages, which includes the preparation stage, the procurement stage, the stage of image transferring, processing stage as well as the fabrication stage. The above Figure 1, depicts the process flow of
5 pages (1250 words) Case Study
Operations planning & control
All these strategic operational issues require more detailed analysis of the historical business activity of the Ringinglow farm as well as its future sales forecasts. This
12 pages (3000 words) Case Study
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation