StudentShare solutions
Triangle menu

ITES industry of India - Research Proposal Example

Not dowloaded yet

Extract of sample
ITES industry of India

In fact, the year 2002 witnessed a total leasing volume of 1.5 million square feet4 of office space in the NCR. The bulk of the fresh demand was from the Information and Communication Technologies (ICT) companies (approximately 75 percent) and followed by banking, insurance and financial services." The factors which favored the growth of the Noida, Gurgaon as for locating ITES industry were proximity to the airport, cheap rental rates, and also good infrastructure, business friendly government policies, like a tax free holiday. Since real estate is all about location, the location of Gurgaon and Noida seems most appropriate in every way. There is a good supply of manpower too from all parts of North India, which makes it most suitable to locate this industry in the NCR region. One more reason for the spurt of the ITES industry in this area is the mobility of the people of Delhi and North India.
The trend over the past seven to eight years has been positive. A call center typically needs about 100,000 Sq.ft or more space, which is quite a substantial amount. The amount of space that such companies require is much more than what any other company would need. The infrastructure that the new areas offer is topnotch and much better than that available in the Delhi region. The fact that many employees of the Call / BPO companies prefer to stay close to their place of work is also one more reason why the residential properties have grown in the region. This might not be a substantial proportion of the residential properties in the region nevertheless it has contributed its part to the whole. The employees in the ITES industry in Gurgaon and Noida are from different parts of North India, including Chandigarh, Jaipur, Lucknow, Kanpur etc. Most of the paying guest accomodations and rental properties are given to the thousands of employees who come from outside to work. "Infact, about 90 percent of the people in Sector 3 of Noida are South Indians", says Alok of India property research.
The ITES is a manpower intensive industry and it is based on either language skills or Data processing abilities. Call s need to train their employees to speak in a neutral accent and also to handle specific processes in a defined way (process training). "The training business is a commodity business, and with the growth of the call centre / BPO industry the demand for training has only gone up" says Rohit Agarwal of The Learning Curve. Most of the training institutes provide training in soft skills and hence help aspirants land jobs in the call. "The
ITES industry being a manpower intensive industry and this is an immense opportunity for training to come in and fill this demand," he adds.
"There are two varieties of training offered- one is voice and accent and the other being soft skills training. Since most of the clients of call centers are American, an emphasis on the American accent becomes paramount. Understanding their culture, their way of speaking helps the call centre executives sell in a better way," says Akshay Datt of The Learning Curve.
The team leads in a call center may undergo programmes like leadership development. The agents take programmes in stress management programmes, customer service and similar programmes to help them do well professionally.
Many companies outsource their training work (which in itself is a huge industry). The number of people employed in the training industry has gone up, so have the ...Show more

Summary

The forces of demand supply operate here as in any other market. The initial demand for office space from the MNCs' led many builders to construct property and rent it out. The sudden deluge of the builders over a period of two to three years dropped the prices of property in Gurgaon, Haryana…
Author : eliezerparisian
ITES industry of India essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the research proposal on your topic
"ITES industry of India"
with a personal 20% discount.
Grab the best paper

Related Essays

Automotive Industry
The investment analysis consists of evaluation of the profitability of a chosen company of the industry. The feasibility of investing to the industry and the returns of the outlay to the prospect investors will be carefully analyzed; the valuation of its stocks, the policy on dividends and the equity of the shareholders.
4 pages (1000 words) Research Proposal
Business Process Outsourcing
While on the one hand primary data is collected with the help of interviews, surveys, questionnaires and opinions, the secondary sources of data are the research papers on the subject, statistical reports on outsourcing etc. For this study, we are trying to figure out the physiological and psychological effects on the youth employed in the IT enabled services and call centres in India.
3 pages (750 words) Research Proposal
Health Care and Pharmaceutical Industry
In the health care, are the service industry catering to health insurance, hospital services and in the pharmaceuticals sector there are both formulations manufacturing and bulk drugs manufacturing. Instead of mergers and acquisitions, this research proposal will call it consolidation which term will be meaningful for the purpose of this study.
4 pages (1000 words) Research Proposal
Hotel Industry
Aim: To identify the pros and cons of various structures potential structures and provide academically or professionally supported justification for why the final structure is selected based on assessing the costs and challenges of implementing the structure.
9 pages (2250 words) Research Proposal
Libyas Tourism Industry
The budget for extensive promotions has increased year by year. Large amounts of money have also been spent in the construction of various tourism infrastructures. However, limited attention has been paid to the invaluable physical and cultural heritage of the country.
6 pages (1500 words) Research Proposal
Outsourcing Industry in India
Bangalore, Mumbai, Delhi, Hyderabad, Chennai, Kolkota, Cochin etc are some of the major cities in India, as far as Business Process Outsourcing (BPO) activities are concerned (Important IT Cities in India). All the above cities are located in different states in India with huge differences in culture, language, educational level and social setups.
6 pages (1500 words) Research Proposal
Agriculture Cooperatives in India
With the removal of trade barriers, India also has the challenge to effectively cope with the international trade regime. As of 2001, India had over 185 million small and marginal farmers who
8 pages (2000 words) Research Proposal
Nationalisation of banks in India
Historically, banking institutions have played an important role in the economic development of nations. Moreover, several nations had acknowledged that the banking system was essential for realizing their national economic objectives. These
8 pages (2000 words) Research Proposal
Child Labor In India
A portrayal of the pattern of moving these child laborers back and forth from work is greatly dreadful than the mental picture of a toddler working: “The factory
9 pages (2250 words) Research Proposal
An analysis on understanding of successful knowledge management techniques implemented within microfinancial institutes in India
Organisations across industries and countries have realised that knowledge and its management can be a key differentiator in the highly competitive business world. Realising this, there have been efforts across business organisations all over the world
8 pages (2000 words) Research Proposal
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation