Furthermore, it also allows telecommuters to combine their work from home with other forms of teleworking.
It is the result of a better access to high speed internet connections, an improved ability to concentrate and a better balance between work and family according to The International Telework Association & Council (ITAC)3.
As seen on the extract of Anne Fisher's article, there is a real debate on the advantages and drawbacks of teleworking. We will try to define these two sides of that type of work from two points of views: the teleworker himself and the managers of a teleworking team.
In the first question of our essay we have seen some of the benefits of telecommuting. Teleworkers can define their own schedule which can include working before or after regular office hours, they achieve to balance their personal life with their work better than they used to and they show an increased concentration and therefore a higher productivity. The Midwest Institute for Telecommuting Education announces that home workers present an increase of 3 to 25% in productivity4.
Nevertheless Paul Dickerson's story is a perfect example of the drawbacks of teleworking. As he was working from home, people started to believe that he was unemployed and avoided him. Even if the share of teleworkers in the total volume of workers is increasing, it has not completely reached a social recognition and people that are working from home could be considered as unemployed or lazy. However it appears, in Dickerson's case that he has now a different problem. As his friends are now aware of how he organizes a day of work, they believe that he has a lot of free time. Working from home requires an important organization. On one hand it is much more flexible and you can combine several activities at the same time, but on the other hand you have to show a strong discipline in order to accomplish your tasks and reach your objectives.
The managers and the businesses can also face some difficulties when dealing with teleworking.
Joseph Cothrel first describes us the lack of non-verbal communication in teleworking. He explains that when you receive an email from a teleworkers you don't have any tone of voice or meaningful pauses which according to him can convey crucial information. One of the main issues of teleworking is presented here. The communication can be difficult because you are not directly in contact with the worker. All the elements of body language are missing and ultimately this can delay the work. Instead of a direct explanation, you will need several emails to correctly define the work which has to be done and the managers will not have any awareness of the worker's feelings regarding their request.
Christina Parr raises another danger. The in-office workers can wrongly consider the teleworkers, they may believe they are not working at all. We are again faced with the social notion of work which is attending work in an office from 9a.m. to 5p.m.
However Parr and J. Scott Calhoun present their teleworkers as accountable and reachable and the speech that Calhoun gives to his in-office workers is more than