Selfridges Value System

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Selfridges' value system and empowerment of employees contributes to a more healthy organization through the theory, concept, and application of strong corporate culture. It is a fact that the successful implementation and maintenance of a positive corporate culture gives any organization a distinct advantage over its competitors (Schulz 2001: 32).


The impact of this culture cannot be underestimated. Corporate culture can be the "the hardest part of managing any enterprise...," and those companies that "know how to develop their cultures effectively enjoy significant advantages in both the productivity of their organizations and the quality of work life for employees" (Schulz 2001: 29). In Selfridges' management's approach, the company has set forth a corporate culture that, in part, seeks to bring personal responsibility into the workplace. This approach touches the needs of employees to engage in meaningful and responsible employment.
A second notable result of the Selfridges' approach to culture is to provide for individual employee enrichment. The company actually accomplishes this by using the principle of job autonomy and team accountability to provide the individual worker with a sense of significant contribution to the final product. As each employee devotes himself to the process at hand, they are personally enriched by knowing that they are making a positive contribution to the overall operational goals of the organization; they see that the corporate goal is being accomplished through their own effort. ...
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