The era after 9/11 brought many important changes in the business world with more adverse affects on airline industry. Most of the industry experts believe that 9/11 brought fundamental changes into the way business, in airline industry, was done besides offering an opportunity to undertake more innovative measures to ensure that the organizations protect themselves against the external risks such as 9/11.
The security concerns shown by many passengers and increasing surveillance by the security agencies not only mean scheduling delays but airlines are also facing a general increase in the overall discontent of the customers.
What will be the future of airline industry and how it will shape itself into future is a big question for strategists as well as futurologists as the fast changing business environment envisages completely new and revolutionary changes into it. However, before discussing what changes may take place in airline industry as well as well as the individual business practices of different airline firms.
This paper will present an analysis regarding the future of airline industry and how it shape into future and what course of action industry will take over the different external as well as internal issues which industry is currently facing.
It is being argued that the US airline industry is the victim of its own past success. ...