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Carters Bakery Business Operations - Case Study Example

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Carters Bakery Business Operations

(Hill, 2005)
This business report presents an analytical analysis of Carter's bakery business in terms in production, management and selling. The report will look at the areas that should be improved in the business.
Operations management is very important in any business organization. The main aim of undertaking operation management should be to increase productivity, reduce costs of productions, and enhance flexibility to match customer requirements and at the same time improve quality and customer care services. (Ruffini, et al, 2000)
As business organizations formulates plans and ways of dealing with the business opportunities and daily challenges that come up within the business environment, it is important that the business formulates a system which is able to produce quality services and products in required amounts and within the required time frame. In relation to Carter bakery, the operations were not well formulated and market research carried out was not enough to give them enough information about the market.
Designing the business system starts with developing product. ...
Also information system that is required in monitoring and controlling the performance of the product are included in this stage of designing. As Slack et al, (2007) points out manufacturing process of a business or a company are integral part of the designing process and will determine the failure or the success of the business enterprises. The decisions address the questions such as how the product will be made. It is important to ensure that product designing is teamwork process and marketing and operating plans are incorporated so that the product can successful be launched on the market. It is apparent that the Carters did not have proper design of their business because they did not carry out enough market research in terms of customer requirements, product design and available market. (Slack, et al, 2007)

Process design
This determines how the product will the manufactured, the process designing has got two main components, which are technical component which includes decide on the equipments and the sequence of various operations. While scale economy component which is also termed as business component entails using appropriate amount of equipment to make the business enterprise workforce to be more productive. This will include determining;
1. The demand of the particular product if it is big enough to necessitate mass production
2. whether there is enough differences in customer demand in order have flexible systems of productions
3. Whether the demand of the product is too small or it is seasonal in that it won't support mass and continuous production.
Though, the Carters seem, to have a well define process design, it is clear that at times they have a problem with the process as it occurred at one ...Show more


In today's business world, operations management is increasingly becoming important in the running of any business, as business enterprises continue to intensify their efforts in reducing the costs and improving quality and service. Operations management in business is concerned with product production and service, and it entails the task of ensuring the operations of a business are effective and efficient…
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