StudentShare solutions
Got a tricky question? Receive an answer from students like you! Try us!

Case Study example - Managing Quality within the Vale of Glamorgan Council

Only on StudentShare
Case Study
Pages 12 (3012 words)
The Vale of Glamorgan Council is the governing body for the Vale of Glamorgan, one of the Principal Areas of Wales. It is run by the Welsh Conservative Party after the United Kingdom local elections, 2008. The Vale of Glamorgan is a medium-sized Unitary Authority (UA) in Wales, covering both urban and rural areas from Penarth in the east to Cowbridge and Llantwit Major in the West.

Extract of sample

Vale of Glamorgan Council, has proved itself, by providing good services, and has been able to maintain its rapport with good Operational Management Strategies. The Quality of services provided by the Council has been highly appreciable, which has been achieved by its logical thinking and efficient management
The Council has 47 elected members, each of whom representsan electoral division, or ward, and is led by a Leader and Cabinet, a body of 10 Councillors that makes key decisions about policy and budget. Its services are led by a Corporate Management Team, made up of the Chief Executive and five directors. These directors each head one of the Council's five Directorates. There is a Leader and Cabinet, a body of 10 Councillors that makes key decisions about policy and budget. However, sinceMay 2008the council has been controlled by aConservative Cabinet.
Understand how quality can be achieved and maintained in its operations and services. ...
Download paper
Not exactly what you need?

Related papers

System approach to Managing Complexity within FMCG division of Spencer's retail Ltd
The organisation is viewed as a system which is generating specific outputs from the inputs provided to it. The transformation of inputs to outputs takes place through different sets of business activities and processes. The system approach also makes it easy to understand the root cause of the problems and issues in different business processes and operations. In this report, the system approach…
10 pages (2510 words)
Tutor Signature: Date: Introduction Quality in business has a pragmatic and sensible interpretation as the superiority or non-inferiority of some products or services or something that has a value. The following report includes the discussion of the term quality within the framework of business. The report includes the meaning of quality in general and what it means in terms of business. The…
7 pages (1757 words)
Quality Management
An agency, NHS Connecting for Health, was placed in charge from the department of health which was mandated with the delivery of this multibillion pound investment which was started on 1 April 2005 and was intended to span for the following 10 years. Its purpose is to bring modern computer systems into the NHS as this will improve patient care and services by connecting over 100 000 doctors, 380…
5 pages (1255 words)
Managing Diversity
The history of transport in UK can be traced back to over 4000 years ago, when man was using stone tools and making the transition from a nomadic existence, living by hunting and gathering his food, to living in settlements and developing agricultural skills. Although, history of transport is very old, only during the 1930s, a few roads were upgraded to dual carriageways as a means of relieving…
4 pages (1004 words)
Managing Information Systems within Jobcentre Plus
Britain hypermarket net Tesco is one of such leaders. This company sails one third of all foodstuffs in the country. Tesco can firmly be named as a "national shop". Rich, average and poor customers can find the goods according their wishes and financial abilities.…
10 pages (2510 words)
Quality Assurance
Total quality control thus means that a system is developed and implemented which delineates the procedures, policies, specifications and standardizations to be followed by the entire organization.…
5 pages (1255 words)