Hicks (1986) states that as the world moves from the days of disparate societies to the days of integration and awareness, the need for having reliable, authentic, and verifiable means of information increases. This results from the fact that managers need processed information for taking better decisions on a routine basis, and this processed information is the output of various processes that are conducted on the initially presented and collected raw data. This raw data constitutes the information collected from various sources within the organization or from external sources, and thus the sources of information gain ultimate importance, no matter which organization it is. Subsequently, the importance of not just information but the information sources as well cannot be denied. The information sources may include, but are not restricted to, employees, stakeholders, shareholders, newspapers, industry analysis, independent news sources, media, competitor publications, etc. Data management is a critical subject of concern today for management, because the reliance on availability of accurate, verifiable and timely data cannot be denied by any means.
The organization under consideration in this assignment is my own organization i.e. where I work. The major operation in my organization is based on customer communication, where our source of revenue is the printing of statements, cheques, mailing, customer response, and we are also indulged in develop IT solutions for various customers that we have. The aim of our organization is to provide this wide variety of services to our wide clientele.
1.3 Information Needs of the Organization - what information is needed
The focus of this assignment is mainly towards the human resource department that is facing loads of troubles as far as data gathering through various sources is concerned. Seemingly, it looks like human resource department would not require loads of data or the data resource would be fairly restricted, but neither is the case. This section details the need for data in the human resource department, while the next section sheds light on the various data resources. It is noticeable here that the term data and information would be used interchangeably, though in reality, data is the raw form of information, and information is processed data.
Human resources are defined as the truest source for attaining competitive edge for an organization. Therefore, there has been tons of weightage given to subjects like management and organizational behavior, similar to the weigh given to finance and marketing, if not more or less. A major part of keeping the human resource satisfied and contented is giving them appropriate compensation, with the right and justifiable deductions. For this fact to stand true, i.e. the right compensation with proper deductions, there is need for information pertinent to attendance, ins and outs, movement of employees, late comings, proper utilization of time, presence in the right area, avoiding irrelevant movements across the firm's building, and so on. All this information needs to be gathered at the end that generates pay-slips and payments i.e. the payroll department.
1.4 Information Resources
After having described the need of information for