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British Royal Mail is one of the largest mail services in the world. It has a long history of over 360 years in Britain and around the world. In March 2004, Royal Mail Group developed an independent charitable trust to manage the heritage of all their brands including Royal Mail, Post Office and Parcelforce Worldwide…
These items pass through their network of 70 mail centers, 8 regional distribution centers and3,000 delivery offices. Then the fleet of over 30,000 red vehicles and 33,000 bicycles help them to deliver these items to their final destinations or recipients.
Employment relationship or industrial relations particularly refers to the legal relationship between the employer and the employee. Thus it's obvious that employment relationship creates a set of reciprocal rights and corresponding obligations on the part of the employer and the employee (Darlington, 2009). A healthy relationship between employers and employees is a very important factor in the efficiency and the success of any organization. When considering the labor relations and disputes, a small conflict between the above parties can be a serious issue and it can turn the entire business into bankruptcy if both parties do not negotiate with each other and find solutions quickly and effectively. This is due to the fact that the bargaining power of individuals or trade unions is unlimited. So it is necessary to have a stable policy and procedure for the effective execution of employee relations, especially regarding the labor disputes (Bennett, 1999).
Advisory Conciliation and Arbitration Service (ACAS) is the governing body and the facilitator of employee relations and conflict issues in ...
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