John Lewis and Marks and Spencer - Case Study Example

Only on StudentShare

Extract of sample
John Lewis and Marks and Spencer

One of the policies was that items can be refunded back to customers as long as they had receipts even if the products had been purchased a long time ago. The Company recorded a profit of slightly over half a billion pounds in the year 2006. M& S also boasts of having a large employee base-it has close to seventy one thousand staff members under its wing.
John Lewis was a company is also another retail chain of stores that is slightly smaller than the former mentioned Company. John Lewis (JL) has one hundred and twelve super markets and twenty six stores under its name. There are sixty eight thousand employees working for the Company. JL is well known for the way it shares profits and partners
Legislations have been passed that regulate developments which take up green areas; this has limited expansion of M& S stores. The European Commission is working on laws that are related to how M& S closed stores in France especially the way it handled its employees. ( lastly, the government requires adherence to high standards in the food industry; M&S has to comply with those standards in its food section.
M&S has changed its supply management from Chain management to inventory management. Storey et al (2003) ascertain that this is the reason why M&S is thriving in the retail sector. ...
Download paper


Marks and Spencer (M& S) is a company based in Britain. It is one of the most successful retailers in the United Kingdom with about seven hundred and sixty stores all over the world. It was founded by Michael Marks and Thomas Spencer and has Sir Stuart Rose as its Chief Executive…
Author : bmurray

Related Essays

The John Lewis Partnership
6). The original owner of the business, John Lewis set up this particular business in 1864. Later in 1905, his son John Spedan Lewis became the head of Lewis’s other store (Peter John in Sloane Square). Political pressures to the extent of making major serious decisions regarding the company lured John Spedan Lewis so much. John Spedan wanted the company managed in a totally different manner. He decided that every single employee of the company who was permanent was going to have shares in the business; therefore, he organized the launching of a staff profit sharing plan, which was held at...
6 pages (1506 words) Essay
Past market failure and present development of Marks and Spencer in internationalization
Even though Marks and Spencer has been able to retain its position as a pioneer in retail products, it is no surprise that the company needs new strategies, media channels and distribution plans in order to establish itself as the most preferred one-stop retail store. New formats of the model retail will have to be developed in order to revive its positioning in the international market. Marks and Spencer has always been known for its knowledge of exact customer demands. They have always been a customer friendly organisation. Thus the first step for the retail chain will be to retain this...
8 pages (2008 words) Essay
Marks & Spencer
Internal analysis is concerned with providing management with a detailed understanding of the business, how effective its current strategies are and how effectively it has deployed its resources in support of its strategies (Johnson, Scholes, 1998). Marketing strategy provides firms with the framework for planning their business activities to develop and sustain competitive advantage. A large number of tools and systems have been developed by marketing managers and theorists to assist this process, these falling into three main generic categories: defining market opportunities, fitting the...
11 pages (2761 words) Essay
Marks & Spencer plc
11 pages (2761 words) Essay
Marks and Spencer and John Lewis Pension Schemes
Until now workers of M&S did not have to make any contribution towards their own pension from their salary and they were entitled to a small part of their final salary as retirement income. Thus compared with John Lewis pension scheme in which workers do not have to make contributions towards the final salary scheme and retirement income from their existing salaries, Marks & Spencer pension scheme has changed so that workers will have to make a final contribution towards their final salary scheme or they may receive lowered benefits later.
4 pages (1004 words) Case Study
Marks and spencer
According to the survey conducted by Neilson in May, 2009, the U.K grocery sales grew by an average of 5.1%. This was the result of several promotional offers that enhanced the value buyers get from grocery shopping. Marks and Spencer registered a growth of 3.6% which was half that of competitors such as ASDA and Sainsbury (Appendix 2).
6 pages (1506 words) Coursework
Got a tricky question? Receive an answer from students like you! Try us!