In IT industry, the human element plays a major part in the overall success of the industry. "There must be effective management of human resources - there must be an effective personnel function" (Ulrich, Lake, 1990). HRM systems can be the source of organizational capabilities that allow firms to learn and capitalize on new opportunities especially in IT industry which operates in rapidly changing environment. While innovations in high technology often receive the greatest publicity, advances have been made in many fields and at many levels of Information Technology.
Some theorists argue that HRM is used to exploit workers in order to achieve strategic goals. It is possible to agree and disagree with this view because much depends upon the conception employed by the researchers. Speaking about IT industry it is possible to say that HRM can be identified as an element or support concept of the industry. In many organizations, including IT sector, human resources is very much part of the productive process and will be a task function. For example, in the IT industry many members of the workforce are seen as being involved in achieving the objectives of the organization creating a new product or service. In this case, people are part of the finished product for which the customer is paying. ...Show more