Personality & Perceptions - Assignment Example

XEROX, PROCTOR & GAMBLE, DELL Task Xerox It is the leading business enterprise dealing with document management of assorted companies globally. They assist companies in printing large documents that are valuable to a company. Further, Xerox offers IT outsourcing services such as data processing and finance support. The company offers a service encounter to a consumer through finding out what the customers need and prefer, then they perfect it. It also makes sure that honesty prevails to the customer through promising only on what it can deliver.

The company also offers advice to her clients on the best method they should execute to succeed. I think that there approach to the consumer is effective because of the extra services they offer.Proctor & Gamble It is among the oldest companies, established in USA and situated worldwide. Proctor and Gamble offers packaged products to consumers, such as Pampers, Crest, and Tide that are exceptionally popular (Gilbertson & Lehman & Passalacqua, 2008). The company offers a service encounter to prospective procurers through the internet to publicize their products and widen their marketability.

The company also guarantees that her workers are well edified, and have the indispensable skills that are required to serve the customers well. I think that their approach to the consumer is effective, since they consider the welfare of the customer.DellIt is a company situated in America dealing with electronic devices such as computer hardware. The goods it offers to consumer include PCs, TV, and radio systems. The other services they offer to consumers are the hardware warranty support, and customer care services.

Dell offers a service encounter to a consumer through engaging with consumers even after the warranty period is over, and offering financial assistance. It has established devoted customer communication ability; hence, they can know their views. I think that their approach to the consumer is effectual owing to their personal approach to the end-users.ReferenceGilbertson, B. Lehman, M., and Passalacqua, D. 2008, Century 21 Accounting: Advanced. Natorp Boulevard: Cengage Learning. Print.