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Article Review - Research Paper Example

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The author aimed to provide a means to measure the information behavior performance of knowledge workers to gauge the use of information as contributor to overall performance. As clearly stated, the objectives are two-fold: “(1) develop a theoretical model of information…
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MGMT600 BIBLIOGRAPHIC CITATION Hwang, Y. . “Measuring information behaviour performance inside a company: a case study.” Information Research. Vol. 16, No. 2. Retrieved 29 January 2012, from http://informationr.net/ir/16-2/paper480.htmlSUMMARY OF THE ARTICLEThe author aimed to provide a means to measure the information behavior performance of knowledge workers to gauge the use of information as contributor to overall performance. As clearly stated, the objectives are two-fold: “(1) develop a theoretical model of information behaviour that links information motivation and capability to the knowledge workers job performance, and (2) provide the case evidence based on the survey” (Hwang, 2011, par. 11). Through the participation of 352 employees representing 11 Divisions from a total of 11,000 employees, the research used the case study method and qualitative analysis to reveal that through the development of an information behavior model, the findings indicated the need to emphasize both information capability and information technology capability to motivate knowledge workers and assist in improvement of performance.

ANALYSIS OF THE ARTICLE1. What was the statistical problem, issue or debate discussed in the article and where did it fit in the context of the course? The statistical problem was the need to design an information behavior model to understand how employees effectively use information as a large insurance company. Accordingly, it fits the context of the course in terms of defining the statistical method used to analyze and interpret the results with the application of average scores and gaps using Microsoft Excel statistical analysis functions.2. What were the major theoretical and practical aspects of the problem, issue or debate?

The major theoretical aspects focus on the use of the information orientation model that would effectively measure the link between performance of knowledge workers and information use. The applicability was identified in terms of defining accurately the most crucial elements of effective information management.3. What research methodology was used and why was it appropriate for this problem, issue or debate (archival, survey, case study, etc.)? The research methodology used was a single company case study in conjunction with an online survey and analyzed through quantitative approach.4. What conclusions were validated by this research and what was the overall contribution to the field of statistics?

The findings revealed that from among the variables, both information capability and information technology capability were regarded as the most crucial in improving performance. Having identified these, the study has proven the relevant role that statistical analysis played in generating conclusive findings that validated hypothetical contentions.5. Why did you feel that this article was appropriate for your review; in other words, why did you pick this article? The article was chosen because it meets the requirements of the course and the findings provide beneficial lessons that are applicable in contemporary settings.

ReferenceHwang, Y. (2011). “Measuring information behaviour performance inside a company: a casestudy.” Information Research. Vol. 16, No. 2. Retrieved 29 January 2012, from http://informationr.net/ir/16-2/paper480.html

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