Reflective Report

Ph.D.
Essay
Business
Pages 3 (753 words)
Download 0
The issue of customer knowledge management is a critical aspect of the modern day business environment because it demonstrates the unique and harmonious relationship that exists between customer, supplier, and business. This concept of knowledge management directly applies to…

Introduction

something and that the business they choose to give is going to be rewarded by an organisation that truly looks out for his or her own best interest. At the same time, the resources that any given business has to deploy are limited. As such, it is equally important that they understand all that they can about any individual supplier or business in their efforts to streamline costs, and maximise exposure and profitability.
It is striking to consider the technology that is available today to meet the increasing demand for knowledge. This has much to do with the daily operations of a business, as customers want and require knowledge quickly and easily. They desire the business to be accessible to them, on their terms, and at their own skill level. I now better understand the nature of my potential in any future business endeavour. The natural objective and purpose behind this concept is to develop a way to organise and assimilate data in a user friendly way that both employee and customer can benefit from. This is easier said than done, but the process of developing customer and brand loyalty is at stake here.
Through this experience, I have learned the nature of customer knowledge management and its various components. From a business perspective, a working knowledge of all the customer within an organisation helps a company stay competitive both locally and globally. It is apparent that customers are no longer by bound by physical and geographical location. It is often just as easy to do business with a company several continents away as it is to associate with a business right down the street. With this reality in mind, companies have begun to treat customer knowledge management processes with renew vigour and enthusiasm (Borges, 2007). This process also means that business today have opened up their doors across borders and they, themselves, are no longer necessarily constricted to time and space. Knowledge, if harnessed properly, enables a business ...
Download paper
Not exactly what you need?

Related papers

Reflective report on business
The basic objectives of a task have been highlighted below: To critically evaluate the website of the client and to compare the outlook of its website with other websites that introduces the similar features like Birmingham and Leeds. How can the website be improved and what changes might it require? To conduct a market research and to find out the target audience of the current website. To…
Reflective Report
This essay is basically an attempt to contemplate a few principally deteriorative issues with respect to these three factors. In order to better scrutinize each of the three factors and the associated paradoxes, appropriate OB theories will also be added and discussed to evaluate what literature has to say on multiple ramifications of different problematic OB issues. In case of poor leadership and…
reflective report
The essay drew positive feedback from my tutor and earned a good grade. I attribute this success to the extensive research that I got involved in and comprehensive analysis of the literature materials therein. Taking into account that employees’ job satisfaction takes variations, the essay had to be well planned in different parts to ensure that all the aspects were dealt with. The authenticity…
reflective report
These included self confidence, the levels of conservatism exuded, assertiveness, as well as risk taking. The other aspect that was considered was the attitude of the diners. The objective was also to profile the complainers against the non complainers in terms of choice of action that the former decides to take. Other than, the objective sought to establish the relationships that lies between the…
Reflective Report
Reportedly, many significant problems capable of directly interfering with progress of OB are related to the factors of leadership and management, organizational structure, and employee motivation. This essay is basically an attempt to contemplate a few principally deteriorative issues with respect to these three factors. In order to better scrutinize each of the three factors and the associated…
A Reflective Report
The presentation work submitted by our group will also be studied for understanding our overall learning as well as gap between our expectations at beginning of the unit and extent of our success in completing and meeting objectives. The self-reflective report has been divided into three major parts. The first part introduces the objective and provides a clear understanding of the flow of…
Reflective Report
something and that the business they choose to give is going to be rewarded by an organisation that truly looks out for his or her own best interest. At the same time, the resources that any given business has to deploy are limited. As such, it is equally important that they understand all that they can about any individual supplier or business in their efforts to streamline costs, and maximise…