ArcelorMittal's use of internet and its website - Essay Example

User Friendliness of the Website ArcelorMittal is one of the world’s leading companies in the steel and mining. They are into all major steel markets like automobile, construction, packing and household appliances. Before discussing about the user friendliness of the website the factors affecting the basics of the website should be understood well. Access The website has to be easily accessible to the public. Once a service is found, it should be visible immediately when called and in minimum response time.

At the same time while designing a website, the problem of disabled people should be taken into account. There is the law relating to the design of websites for people with disability. The website of ArcelorMittal is easily accessible to the customers, with very less response time. But the website may not be user-friendly for the people with disability. Quality Content The content of the website should be presented in an easily understandable language with clarity, trustworthiness and correctness.

The content should be quickly retrieved to answer the queries of common people. The website should contain details about their service, responsibilities, communication and transitional facilities. The website of Arcelor Mittal has all the above mentioned basic requirements. Along with this it also contains data which are really helpful to the investors. IT Security In this era where cyber crime is an area of concern, therefore website security takes an important place. Though no one can guarantee 100% security but the website security has to be reviewed and enhanced from time to time.

In connection to this loss and unauthorized use or alteration should also be taken into consideration. In the website of Arcelor Mittal though they have not given any commitment of 100% security but they do try to keep their websites away from cyber threats. Responsibility for content The issue regarding responsibility for content and youth safety should be address by the company while designing their websites. Arcelor Mittal’s website is perfect from that respect too (Quality Criteria for a Public-User-Friendly and Secure Website, n. d., pp. 10-12). Thus it can be concluded that the website of Arcelor Mittal is quite user friendly and contains a lots of information.

It not only provides information related to their business and investors but also information related to their commitment towards the society. The language used in the website is very simple and easily understandable. Meeting With the Requirement of The Customer The customer and the investors are always interested towards the performance and the growth of the company. The website of ArcelorMittal has sections that provide information related to what they do, their corporate responsibilities, information related to people interested to join ArcelorMittal for growing career and information related to the investor (Homepage of ArcelorMittal, n. d.).

The investor section provides a lot of information regarding their financial condition for past few years as well as present. The investor’s toolkit present in the website of the company can help the investor to decide their investment strategy. The supplier segment can also be of great interest to the customers. In the segment “What we do” (What we do, n.d.) the website traces on their main activities and sub activities. They highlight on their research and development, commenting on how their research work can be helpful to