Should the Failing Universities Be Penalized?

Higher university’s fees have raised students' expectations correspondingly. The level of credibility should be decreased via lowering degree rates of those universities that are not capable of meeting students’ expectations. According to Which? Report, the higher the degree level – the higher the knowledge must be.

However, not all highly-appreciated institutions demonstrate enough experience and professionalism In terms of their programs and personnel. In order to increase academic requirements and performance, new standards and special punishment system have to be involved.

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The lack of information like guides, manuals, textbooks and Internet databases prevents many universities from reflecting their credibility level in full. In addition, no education contract can be signed without approved details. These details must explain each course’s subject and goals clearly. According to the syllabus, the process of learning has to be set.

The research was conducted to see how satisfied the students remain after taking particular courses. More than 1,000 undergraduates took part in the last one.

It showed that roughly one third believes their education was not good enough for the money paid. Three In ten rated their training experience as “poor”: the amount and quality of teaching were sharply criticized.

Half of all students evaluated their process of studying in university as “demanding” . Even a bit less than half were completely satisfied.

The umbrella body, Universities UK, said higher student fees in England had "undoubtedly" raised expectations.

Recent reforms to the university sector have left its regulatory system struggling to keep pace, the report's authors said.

But with students now taking on tens of thousands of pounds of debt they need stronger regulatory protection, they said.

"Higher education is not a typical market," says the report "but this should not absolve providers of adhering to consumer protection law."

It said universities should:

  • set standards on how complaints should be dealt with
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  • introduce contracts setting out details of courses that could not then be changed
  • provide better information to applicants on subjects including precise fees, financial support and career prospects.

Universities' performance should then be measured against this information.university-students

"In the longer term, it should be easier for degree-awarding powers to be removed from failing institutions," the report said.

Which? Executive director Richard Lloyd said: "We are rightly proud of our university sector with institutions that are regarded among the best in the world.

"The next phase of reform for this market should protect that reputation and help students get the best value for money.