Website Analysis: Federal Aviation Administration

Website Analysis: Federal Aviation Administration Research Paper example
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The national aviation authority for the US, an agency of the Department of Transportation is referred to as the Federal Aviation Administration, FAA. Its mandate includes the regulation and overseeing of America’s civil aviation.


It gives critical information on FAA, its operations in various aspects, the employment opportunity it provides and news in its regard. It presents information in words and pictorials. As a key mandate, FAA has to provide adequate information on its operations and how its service users would access them when in need. In its “About FAA” page, the Federal Aviation Administration website describes what its mission is – “to provide the safest, most efficient aerospace system in the world.” Indeed, from this, one easily gathers what the government agency’s mandate entails. The page further gives a historical chronology which serves as an important aspect to those seeking to understand how the agency has grown. The website guides the web user on FAA’s location and further gives its contacts – telephone number and postal address – which constantly appear at the bottom of each page browsed. It is among the few government agencies’ websites that gives directions on how to navigate its building for those physically visiting the agency in its contact page. The website addresses the needs of various calibers of users by providing a wide array of communication platforms including Facebook, Twitter, Youtube and email options in addition to the other conventional platforms. ...
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