Moreover, the deployment of e-learning for the teaching of 'soft' interpersonal management skills is increasing, as more soft skills content is made available and the confidence of training managers in the effectiveness of online learning has improved.
According to Roberts (2006), many online learners neglect their courses complaining that they don't have enough time as some of the courses could only be viewed on the company's intranet and the distraction from the other colleagues made it impossible to complete the course during working hours. The importance of completing the course was not clearly emphasised by the management and the immediate supervisor and the course instructor did not check on the learners' performance thus resulting in de-motivation for the students.
The courses were poorly designed and certain aspect of the modules weren't relevant to the employees' job. The course could not be customised according to the learners preference, for instance they were not given a choice of information delivery, i.e. in audio or text.
The e-learning technology is new to most of the emp ...Show more