Each of the showrooms runs under a manager or assistant manager. Usually, there are two employees in the showroom working under the manager. During peak business hours, there are up to five people in sales. The usual working hours of the employees are 8 hours and the employees enjoy one day off.
The company hires employees throughout the year, and unskilled, fresh-graduates too get a job here. However, employees except the management staff get unsatisfied with the salary and they often leave the work in one or two years. Admittedly the company does not have an admirable hiring and training program. The company does not monitor people for good personal traits and skills while selecting, nor does it offer a good training and orientation program. The one who is absorbed is on full-fledged duty from the day-first and training often takes place while on duty. Another way of making the employees aware about the company policies is the infrequent CSR classes that often turn ineffective.
The company has its advertisement in all media raging from television, major newspapers, and all important magazines. The advertisement is handled by an advertising agency. In addition, the company offers special discounts on festive seasons. Another feature is the free service guarantee the company gives on all purchases of electronic and computer appliances. As the company has its most of the clientele in urban areas, it does not cause a heavy burden on the company coffers. ...Show more