IKH ZASAG: University of Mongolia - Essay Example

Thus it is increasingly felt that a modern system of appraisal like the 360-degree appraisal systems should be put in place which would help in satisfying the needs of the employees. The context of the research was based on the employee circle of a state-run the University of Mongolia, The IKH ZASAG University. This University holds its pride in reflecting the ancient Mongolian culture as maintained by the Mongol Emperor, Kublai Khan. The 360-degree appraisal system is used in this context to understand the mindset of the superiors towards their employees and subordinate groups.

Similarly, the appraisal system also appraises the superior’s work and performance based on the views rendered by the subordinates. Another added feature of the 360-degree appraisal system is the conducting of the appraisal of the employees based on the views of the external stakeholders like customers. Herein, being an educational institution the academic and non-academic employees’ performances are appraised based on the views of students and their parents. Thus both the management and the employees feel satisfied with the overall process of the appraisal conducted by the 360-degree appraisal systems.

It is vital for any organization to focus on its key resource—human resource—to increase productivity. The performance appraisal system not only evaluates the employee's efficiency but also expectations and satisfaction regarding the various aspects of their job. Going by the 360° performance appraisal, questionnaires a feedback procedure encompassing the individual employees, their peers and superiors are carried out where an employee is evaluated from all sides. The capabilities and execution with regard to business acumen, customer focus, values and ethics, vision and purpose, bias for action, commitment, teamwork, innovation, developing people performance and decision making were considered.