It is necessary for such an organisation to recognise the students as the customer and thus focus their continual development planning towards making sure that these customers get the best (Rauner & Maclean, 2008). Providing the best would be to make sure that these customers get the education that is in line with the standards developed, both national and internationally.
In the planning stage of the continue development program for such an institution, it would entail coming up with ways to conform to the standards. The institution would then have to implement (do) this by making sure that the courses and the syllabus offered are in line with these international and national standards (Servais, 2011). After the implementation, the college would then have to check whether the new syllabus or curriculaum is in line with the international stands. The college would also have to check whether the new curriculum is helping the students to be able to be more successful in their fields. This can be done by monitoring how the alumni from the college are performing in the market.
If after checking it becomes clear that the alumni of the college are not doing so well in the market, the college may have to look at the syllabus and the implementation of the syllabus and look for any issues which may be causing variance between the planned and the achieved results (International Labour Office, 2010).
This will also include, if possible, looking at the relevant changes in industry demand and future student profiles. This will also help in making sure that such an institution is not lagging behind and that the quality of its education programs will not deteriorate over time (Bosch & Charest, 2010). By applying the PDCA process of improvement, it will be easy to know how to monitor the relevant changes in industry demand and be able to align the current strategy in a way that will help o achieve these new ...Show more