More effective learning material is needed due to a lack of information, misunderstanding and communication difficulties with other pilgrims and organizers (Hameed, 2010).
The proposed study will investigate the need for, potential and establish the importance and effectiveness of multimedia technology for preparing Muslims for performing hajj or Umrah in the form of education and guidance. The primary aim will be to satisfy essential requirements first, such as knowing the procedure with respect to religious and historical knowledge as well as the whereabouts of important places such as the black stone, the commemoration spot of Prophet Ibrahim (AS), and Safa and Marwa. In addition, performers would need to know about the transportation and health care facilities, toilets, and emergency and fatwa stations. The study will involve a field survey of Malaysians, and may also lead to the development of an application software for evaluating its potential and effectiveness, and for providing additional services, such as real-time guidance during the hajj or Umrah.
According to Yusoff et al. (2011), most learning materials which are meant to prepare Muslims for hajj exist only in written and also audio and video form; however, they are normally based on the practice of passive learning.
It is believed that multimedia technologies and, in particular, virtual surroundings can offer a much better way of preparing Muslims for hajj through offer interactive chances and immersive experiences, and; therefore, easing understanding.
To attain these objectives, the research will incorporate a mixed methodology. Both quantitative and qualitative techniques will be employed that will strengthen data obtained from Hameed (2010) and Yusoff et al. (2011). The reason for employing both quantitative and qualitative method is that this design is that it better validates the findings.