Analysing Conflict - Coursework Example

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Analysing Conflict

A rookie metallurgist, who had been responsible for monitoring furnace conditions during melting processes and oversee casting processes, was also assigned the task of manually operating the overhead crane to fill in the molds with the molten steel. A foundry, being a stressful work environment, often makes things delicate with no chance for error and apprentice engineers are often made to undertake all responsibilities of the technicians for them to get acquainted with the equipment and work process. Under such circumstances, the fresh metallurgist filed a complaint against the foundry manager for assigning him tasks he was overqualified for, feeling that the task was below him and further took it as a personal insult or at minimum, an obstruction to his career. This case became the center of contention in the workplace hindering work shifts causing a rift between the technical labor and the engineers. To avoid spreading this chaos to other departments, the company decided to deal with the case by giving the metallurgist a hearing with the top management. Most of the top managers being in favor of the current process turned down most of the suggestions by the metallurgist which resulted in legal threats and further complication of the case. ...Show more

Summary

Analysing Conflict 21-2-2013 Workplace is a natural place for conflict to occur. It is often inevitable for conflict to arise between co-workers, supervisors and subordinates or even between employees and customers or other stakeholders. A good management would ensure that such an incident does not shed bad light on the company and that it does not come to legal proceedings straight away…
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