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Explain why regarding the complex project as a 'system' or 'group of integrated systems' will help us to ensure delivery - Literature review Example

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Explain why regarding the complex project as a 'system' or 'group of integrated systems' will help us to ensure delivery

Statement of Problem For any Corporation, as well as government or other service institutions the challenge is to deliver specialized services to a particular clientele yet in doing so in an efficient manner. It might be possible for a company to offer extremely favorable terms and financially unsustainable discounts on goods and services in order to attract customers in the short term, but there is a limit to the amount that can be given away as a gesture of goodwill. A company must also demonstrate inefficiency in its operations and organization in order to remain profitable and viable. On the other hand, an operation thinking only of the efficiency and interest of itself and its highest ranking members will be unable to draw new clients/customers competitively. With concern only for the interest of the operation internally, it becomes a virtual impossibility to be attractive to outside customers. Therefore, such an operation will be unable to grow – and will suffer the loss of new business to competitors. There are numerous variations on this theme, but ultimately the construction organization – for any other company providing services to clientele must strike a balance between these extremes. An operation must be efficient enough that the company is able to pay employees while still retaining profit for itself, yet at the same time it must have sought after products or services that it can offer under attractive terms for customers. Achieving this balance is the fundamental factor determining the rise and fall of businesses. Even organizations with only a small number of clients, perhaps a single investor or another company contracting a second company to perform some specific task is not immune to these challenges. Whoever the customers or clients are, they must be sufficiently satisfied to permit repeat business, and yet the organization itself must remain internally viable so that it is able to continue doing business. Neither of these factors can be ignored. Achieving this balance requires the deliberate establishment of management structures to ensure the efficient delivery of client objectives through a process of knowledge management (Anumba et al. 2005). In some respects, these twin factors can intertwine in terms of viable solutions to either issue. If a company is able to resolve issues of internal management sufficiently, that its own of viability is insured – it is then able to address the issue of client satisfaction. The reverse also applies; achieving client satisfaction in a sustainable way allows the organization to devote more attention to internal bookkeeping. This investigation will explore the potential of administrative models to address challenges in the delivery of client objectives and services. Fulfilling this dimension of business operations is integral to the success of the enterprise, and ongoing research permits new possibilities to achieve efficiency for client services. Specifically, this investigation will focus on integrated systems for the delivery of client objectives. The balance between customer service and efficiency is hypothesized to be enhanced by a theory of integrated systems for complex project management to achieve the delivery of client objectives. Analysis of the Problem Initially, it is helpful to discuss the systems themselves in order to foster an understanding of ...Show more


Integrated Systems towards the insurance of Customer objectives in the Construction Industry In the field of construction, as well as any other highly technical institution or operation requiring an extensive hierarchical and organizational structure there exists a perennial problem of achieving objectives while satisfying clients or constituents…
Author : garryfeil
Explain why regarding the complex project as a system or group of integrated systems will help us to ensure delivery essay example
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