The different ways of expressing nonverbal communication become pronounced especially in a multicultural context. Different cultures have different ways of expressing themselves nonverbally. However, it is worth noting that there are nonverbal communication ways which are similar across the board. One unique feature about nonverbal communication is that forms of expression used in a culture to express a particular message may not express the same message if used in another culture. Nonverbal communication forms can therefore be said to be the same across the board, but the ways they are used differs a great deal and hence the messages they communicate differ a great deal depending on how and where they are used. Because of these fundamental differences across the board, it therefore becomes possible for subjects to communicate different messages when using nonverbal communication forms in a multicultural context without their knowledge. This leads to a breakdown of communication and emergence of conflicts. This is the subject of this research paper. The paper will make a detailed discussion of cultural differences in nonverbal communication. NONVERBAL COMMUNICATION A clear understanding of nonverbal communication is essential for a proper discussion of the objective of this paper. According to Martin and Friedman, nonverbal communication is a way of passing messages or/and emotions without using words. Ways in which verbal communication is expressed include “facial expression, gestures, gaze, touch and vocal cues” (Martin and Friedman 3). Davis describes nonverbal communication with more features and includes actions such as “rolling your eyes, how you look at someone, your posture, whether you move your hands, how close you stand, the tone of your voice and the speed at which you speak” (233). In the views of Prinsen and Punyanunt-Carter, nonverbal communication also includes touching and eye contact. Basically, it can be argued that nonverbal communication makes use of body organs to communicate. The manner in which the body organs are twisted or moved or altered can communicate differently. These movements of body organs are numerous and all of them cannot be mentioned in this paper. This is especially the case when different cultures are involved. Martin and Friedman argue that nonverbal communication is quite essential especially where “verbal communications are untrustworthy, ambiguous or otherwise difficult to interpret” (Martin and Friedman 3). Topan shares the same views and adds that nonverbal communication is more important than verbal communication. He argues that this is because “up to 93 percent of all communication takes place at a nonverbal and paraverbal level” (Topan 132). Davis equally concurs by saying nonverbal communication has more effect than words (233). Nonverbal communication has clearly been ranked top as the best means of true expression. Indeed, Topan argues that people will choose to take the message they see in place of the one they hear (136). This simply means if there is a contradiction between what one is saying verbally and nonverbally, then the message communicated nonverbally is taken as the actually intended message that is being communicated. With a good understanding of what nonverbal communication is and even more importantly its significance, it is therefore necessary to examine how different cultures express themselves nonverbally. At this point, it is
Nonverbal Communication Customer Name Tutor Name Unit Name INTRODUCTION Communication is an essential aspect of human interaction. Without communication, it will be very hard for people to do anything. Communication can be broadly categorized into verbal and nonverbal communication…
As a result, it is quite essential to familiarize with the non-verbal language from different cultures. This paper focuses on effects associated with the use of non-verbal communication across cultures Effects of Non-Verbal Communication across Cultures Verbal Communication and Nonverbal Communication During daily activities, people encounter others with different beliefs, values, opinions, and needs.
According to the paper communication is the lifeblood of any organization. Communicating ideas and information makes action and coordination possible. Likewise, communication plays a major role in modifying behavior, effecting changes, and achieving goals. To perform well, organizations must foster effective communication. Psychological barriers are considered affective mode that is the most difficult area to tackle in organizational communication.
Communication is, according to Krauss and Morsella (2000), “in its elemental form, human communication may be construed as the process by which ideas contained within one mind are conveyed to others.” If the simplest form of communication start with one person and end with another then the critical question we ask ourselves is: why the conflict?
Globalization is the pathway through which these changes are occurring. As business and personal matters continue to displace people throughout the world, many countries are becoming homes to a variety of formerly foreign peoples and customs. In response to the mixing of cultures throughout the world, many disciplines are re-evaluating their theories and applications.
One factor that has caused the communication barriers to magnify in the present age is the growing cultural diversity of the workforce. Communication barriers are of different kinds and originate in a variety of sources. The first and the foremost requirement of removing the communication barriers is the identification of the barriers.
In this respect, non-verbal communication is viewed to be an effective communication tool, which is used by various business organizations with the aim of improving their respective business operations and effectiveness. Emphasizing this concern, the literature review conducted in this paper intends to describe the notion of non-verbal communication and its significance in organizations along with identifying certain challenges that it presents on organizational management.
It also explains how a business can grow well and retain its existing customers if the employees have the knowledge of what a customer really thinks, which he may not express by words but by his gestures and expressions. It is not the words that are important, but also how these words are uttered.
Using Schwartzs model of cultural values in the main, the fundamental cultural differences are identified. The need for cultural understanding is emphasised, possible issues that could arise are mentioned with real examples and solutions are explored for
Unlike United States which is a highly individualistic society, Philippines is a collectivist society with a score of 32. It is a closed knit society where there is a strong emphasis on extended relationships and loyalty. This translates to
2 pages (500 words)Research Paper
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