, Research Paper
...Knowledge management enables organizations to improve their processes in terms of effectiveness, efficiency, as well as innovativeness, in the creation of value in form of quality products and services for customers (Mehrabani & Shajari 2012, p.164). Avoiding wastage, sharing relevant best practices, and conducting corporate learning programs are ways through which the firm can apply knowledge management systems in the sales, marketing, manufacturing and production processes. Key challenges in the establishment of knowledge management systems within the organizations’ operational structure include the problem of acquiring, modelling, and retrieving, reusing, and publishing, as well... Knowledge...