Quality Assurance in Clinical Bacteriology
...assure quality in delivery of laboratory services (a.g. document control, audits, complaint management, etc.)
1. Total Quality Management
A good way to evade having errors is to be on top of it. For health laboratories, errors will not only cost money, it can cost lives. Hence, total quality management, which means the control of every variable that could possibly affect the quality of the test result (Kumari and Bhatia, 2003, p. 16), is one of the critical factors in running a successful bacteriology and immunology laboratory. From start to end, the full... TOPIC: Quality Asssurance in Clinical Bacteriology QUESTION: List and discuss those activities in the laboratory that are used by management to...