Group and Team Behavior
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...teams are groups of people who mutually interact with each other, form a social entity while acting together and are equally held accountable for achieving common stated goals (McShane & Glinow, 2010, p. 234). Self directed work teams are among the few factors that characterize a successful organization (Schermerhorn, Hunt, & Osbourn, 2003). They are members, rather than leader oriented, who rotate jobs to complete at least one aspect of a product or service offered by the organization (Daft, 2007, p.299).
In Wal-Mart, employees are cross trained in such a manner that they can work more effectively in several departments (Johnson & Bradford, 2002). Being the largest employer... Within an organization,...