...Intercultural factors impeding communication and the measures needed to resolve the Problem (Word count - 2006 excluding References)
'We have seen all people commit intended cultural offenses. In response we feel hurt for the victim, shame for the act, and disgust for the perpetrator. But we have also seen people, including ourselves, commit unintended cultural blenders. While we meant no harm by such gaffes, the actions often caused harm, regardless of whether we acted out of ignorance, carelessness, or misunderstanding' (Van Rys, Meyer & Sebranek 2006, p71)
These actions of unintended cultural blunders are called failure of intercultural communication.
The term... ...