Human Factors in Aviation
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...investigating such incidents. To improve this situation, Boeing has developed human factors tools to help understand why the errors occur and develop suggestions for systematic improvements.
Two of the tools operate on the philosophy that when airline personnel (either flight crews or mechanics) make errors, contributing factors in the work environment are part of the causal chain. To prevent such errors in the future, those contributing factors must be identified and, where possible, eliminated or mitigated. The tools are
Maintenance Error Decision Aid (MEDA).
This tool began as an effort to collect more information about maintenance errors. It developed... Human Factors in Aviation Boeing eluci s,...