Human Resources Quiz - Assignment Example

The value to the organization is encouraged and motivated employees if positive feedback is offered that can lead to better competitive advantage and human capital development. It builds productivity in worker groups and promotes teamwork if performance is linked with reward or discipline systems. Performance management helps leaders and managers identify better methods for improving motivation and loyalty and also sets important standards for how to reach important long-term goals and satisfy the corporate mission.

The value for the individual is better cooperative behaviors that build teamwork, better relationships with the human resources manager and line managers, and gives them opportunities to develop skills. Results-based rewards can build self-confidence and esteem. If the job criteria is clearly listed and they understand, through the performance management system, how to reach goals, the employee will feel valued and more empowered. Question 2 The term business is behavior means that in order for a company to be successful, it relies on the talents, ambitions and productivity of workers.

Employees need to have a positive attitude in areas of customer service and in terms of their relationships with co-workers and management staff. . Unbreakable behavior laws are those behaviors that do not change over time and have to do with human behavior internally. There are fundamental inherent beliefs that do not change as related to culture and background that are created by family or lifestyle that will not change without significant effort on behalf of the business leaders, therefore considered unbreakable.

Behavior is key to quality because of the many outputs that a business relies on to be successful in achieving its goals. Quality means satisfying customers, making sure their jobs are performed properly the first time, and even in relation to training packages. Employees who are not motivated will exhibit poor behaviors and the quality of their work will be lessened. Therefore, human resource managers must try to satisfy employees with appraisal-based rewards or simply improving their job environment so that they remain loyal.

Without these elements, there is no quality outputs. Question 3 Pinpointing is a precision effort to identify specific goals or targets and then setting about the task of developing programs to support what has been discovered through this research. It is an exacting science of understanding in exacting detail the behaviors that one wants to be able to influence. Pinpointing is ensuring that the human resources manager does not get off track and develops only the type of training or development needed to reach a very specific goal.

For example, if a company needed to reduce costs in the customer service call center, they would only target this division and focus on job roles at the individual level to identify areas where savings can be found. It prevents duplicating efforts and helps to remain specific before developing an appropriate program of action. Pinpointing applies