Quality Improvement in the Concrete Blocks' Production

Quality Improvement in the Concrete Blocks
Masters
Thesis
Finance & Accounting
Pages 40 (10040 words)
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Table of Contents 1. Introduction 4 2. Theoretical Basis 9 2.1. Quality 9 2.2. Quality Management Systems 10 2.3. Plan Do Check Act 11 2.4. ISO 9001:2008 13 2.4.1. Scope 14 2.4.2. Normative Reference 15 2.4.3. Terms and Definitions 15 2.4.4. Control of Documents 16 2.4.5…

Introduction

Corrective Action and Preventive Action 22 2.5. Implementing ISO9001:2008 22 2.5.1. The Quality Statement 22 2.5.2. Document Control 25 2.5.3. Quality Processes 27 2.5.4. Quality Assessment or Baseline 28 2.5.5. Internal Audit 29 2.5.5.1. Root Cause Analysis 30 2.5.5.2. Corrective and Preventive Measures 31 2.5.5.3. Internal Audit 32 2.5.6. External Audit 34 2.5.7. Goal Setting 35 3. Methodology 36 4. Bibliography 54 Quality Improvement in the Concrete Blocks’ Production 1. Introduction ISO 9001:2008 is a set of criteria that can be applied to all organizations regardless of type, size and product or service provided e[Hoy-09). No matter the industry a properly implemented ISO 9001:2008 forces the organization to exceed itself by letting each department involved in production of its product to do a better job after each internal audit [Phil-09]. The primary question that will be answered in this paper shall be whether or not the implementation of the ISO 9001:2008 in the processes involved in the manufacture of concrete blocks will improve the quality of each block manufactured by the organization. ...
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