Operations and Quality Improvement Strategies

High school
Finance & Accounting
Pages 10 (2510 words)
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Operations and Quality Improvement Strategies Operations management (OM) has been a very important factor in the improvement in productivity in business across the world. By improving operations, businesses can increase effectiveness thereby leading to increased profitability and at the same time establishing a competitive edge.


Organizations can apply a set of skills and tools to reduce operational cost, increase efficiency and productivity, and improve the quality of their processes, products and services. 1. Lean Manufacturing. Critically discuss the differences, using examples, between the Lean and Mass (Traditional) Production strategies. A. Rationale: Lean Manufacturing, a Japanese philosophy, gained attention at the beginning of the 1980’s when the western leaders could not stop wondering the inimitable industrial advances and permanent employment of the Japanese businesses (A to Z Management Concepts and Models 2007). It has been described as “the most fundamental change to occur since mass production was brought to full development by Henry Ford early in the 20th century” (Hindle 2008). Lean manufacturing has been established as one of the crucial factors for Japanese success. There are two basic concepts that are involved here: making the management work to give lower cost per unit produced which directly enhances productivity, secondly, striving for continuous improvement (kaizen). Workers are expected and encouraged to adopt a new approach to their work and reap the benefit of it (A to Z Management Concepts and Models 2007). Generally, in lean production systems employees are organized in teams and each worker must be able to do all the tasks required of the team. ...
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