Due to its unique nature of activities and the high customer interaction, the expectations from the employees are very different from other industries. This in turn imposes different demands on the leaders and managers. Before proceeding ahead, it is very important to understand the concept of leadership and leadership styles practiced by the managers and supervisors. Leadership in very simple words is the act or process of influencing others to behave in particular ways that would enable them to achieve their common goals. A very important fact to notice here is that leadership is not restricted to the top level management, a leader can be found in any place of the organization. Leaders have many responsibilities ranging from arranging the work environment to removing obstacles in the way of success. This also includes support and guidance for the followers. They may use power or persuasion to achieve these tasks. This essay will start with a discussion of the increasing role of females in this industry, followed by an analysis of the hospitality industry and the upcoming challenges. Further, we will highlight the practices, styles and aspects of leadership with their application to the hospitality industry. This will include a thorough analysis of the different theories of leadership. In the end, a conclusive statement will reinforce the findings of this work (Ryan, 2009). Increasing Role of the Females At present, even in the developed part of the world, the women are underrepresented in the management position and their leadership initiatives are not taken seriously by their male counterparts. However, as the time is passing by, the importance of leadership characteristics, more common in females are being appreciated and this makes them more suitable for leadership positions in certain industries. Hospitality is one of these industries and this has resulted in this sector witnessing a tremendous change as more and more women graduate with diplomas and degrees in hotel management and join the workforce. This fact clarifies the concept that though both the genders despite having many similarities in their leadership style have certain subtle differences that have high degree impact. These differences are usually due to the inbuilt nature of both the genders. A very simple example of this fact is that women desire clear and open communication which leaves no space for confusion. They are therefore, known to prefer contingent reward leadership style. Contemporary Challenge One of the major most challenges of the hospitality industry at present is that of providing consistent services. Although many of them have a standard procedure for the recruitment of their staff, inconsistency in the quality of front line employees exists. The right form of leadership at the right place can help reduce this problem to a great extent. Importance of a Correct Leadership Approach Other then improving the service quality another important aspect of correct leadership is based on the popular saying that states that “people do not leave their jobs, they leave their managers”. This shows the importance of the role of leadership. A huge amount of money is spent on the recruitment and training of individual. According to one source on an annual basis it is up to ?866 million alone in the hospitality industry. Therefore, it is very important to control the turnover rate in order to secure the company against any negative, financial consequences. Here, another point to highlight is that, correct leadership is required at all levels of an organization and not just the top level. A generalization indicates that there are three major levels at which it is crucial. These
Hospitality industry refers to that part of the service industry which is concerned with a broad range of activities including hotels, restaurants, transportation, theme parks and also event management…
This paper provides examples of different successful women leaders and organizations who have contributed in the up gradation of the women in this industry. Although women have progressed immensely in the hospitality industry holding key managerial positions but still there are challenges which they are facing today and this has been discussed later on.
Many do not realize that the roaring twenties emerged during the heart of prohibition demonstrating that some laws cannot easily be enforced and citizen will not adhere to laws believed to infringe upon their rights as American citizens. The government became determined to protect the welfare of all citizens and saw the need to eliminate alcohol to prevent the immorality it was thought to encourage.
The hospitality researchers have particularly been trying to cater to this segment but there is little research available on this segment. The needs and wants of the mature consumers have gained importance. To explore the major and specific needs of the elderly, five objectives for the study were set in the first chapter.
The various reasons leading to the advancement of women in the hospitality industry and the consequences have been discussed in details.This paper also provides examples of different successful women leaders and organizations who have contributed in the up gradation of the women in this industry.
(Collins; 2007). Due to external environmental factors; namely demographic, economic and cultural factors; there has been an increase in disposable income and in the desire of people to spend this on, and part take in, non essential purchases and activities such as those provided by the hospitality industry.
In this light, this study concentrates on the analysis of one of the leading Romanian industries – hotel hospitality.
The synthesis of this study covers the aspects of the state of the labor market and the extent to which the EU membership
39). One cannot help but wonder whether the fact of significant feminine presence gravely affected the overall dispositions of these periods.
It will be wrong to assume that women today are already in that place where she can say that she has
Then, along with discussing some differences between past and present beauty entrepreneurs, the extent to which the presence of a face or financial force behind a start-up beauty brand is necessary is also discussed.
Children develop views about the authority in their early years. By the time they are five years, they have a general concept of what political parties are and who is the president. They also have a clear understanding of
14 pages (3500 words)Thesis
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