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Case Analysis: Sutter Health - Research Paper Example

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Most of the people, even if uninsured, are working and therefore, can be expected to have resources to spend on healthcare (Souza, & McCarty, 2007, p.1). Sarah Krevans, the President of Sutter Health Sacramento Sierra Region, has won the title "2011 Woman of the Year" by Women Health Care Executives, and she continues to perform through her guidance on delivery of health care to the needs and demands of the patients. The health care, under her guidance, has made much advancement, which is appreciable to a great extent (Anon., June 2011). The affiliated medical groups under Sutter Health got listed among the top health organizations. Also, hospitals under the Sutter Health received certificates of excellence from California Hospital Assessment and Reporting Task Force (CHART) in 2010 Not only this, the Sutter medical centre, is undergoing plans for expansion. Thus the level of achievement and advancement can be well understood. (Anon., June 2011) Considering the achievement of profit margins as one of the most important strategies for any organization (and when the organization is a health centre, issues of health plans and collection of payments are of major importance), my research report deals with the problems faced by such health organizations in increasing their margins, and the probable solutions to such problems. Sutter Health has found certain planned measures to improve the conditions of payments collections, thereby solving many of the accounting problems within the organization. Through this report, I would discuss the measures outlined by Sutter Health and thus their pros and cons. This report is mainly based on an analysis of the Sutter Health’s approach and how the approach proved beneficial to the health organization system. Also, by comparing with the measures other organizations are following, the report has certain recommendations for Sutter Health that may benefit the organization further with its accounting problems. With a view to solve the accounting problems in health organizations, Sutter Health devised certain measures by which the collection of payments can increase and the accounts receivable can decrease within the organization. The following section would throw some light on the details of the case: The Case in Details: One of the main objectives of any organization would be to try to maximize the profit margins. And in case of any health organization, one of the ways to do this would be to receive the payments on time, which can be done by collection of payments for the services before the services are provided. However problems arise when/if the registration staff is not comfortable to ask for money. Thus, for this purpose there is a need for someone who would play the role of asking for the payments. Such a role is played by the “Patient Financial Services (PFS) staff member”. Owing to the problems faced in payments collection, there arises a need for a shift from the back end office staff to these staff members who, through the use of complete, accurate, and timely information, arrange for the collection of payments on time. (Souza, & McCarty, 2007, p.1) As per the Sutter Health approach to the accounting problems, proper requirements and information are provided to the PFS staff members, so that they can work on the improvement of ...Show more
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Summary

CASE ANALYSIS: Sutter Health A brief about Sutter Health Sutter Health being a not-for-profit organization serves several communities of people in Northern California through their health services. More than twenty hospitals, facilities for medical research, health services at home, and other health networks are part of this large health organization…
Case Analysis: Sutter Health
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