Supply Chain Management (SCM) and Customer Relationship Management (CRM) Systems - Research Paper Example

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Supply Chain Management (SCM) and Customer Relationship Management (CRM) Systems

It also resulted in increased operational cost. The SCM and the CRM have enabled to increase profitability of the firms by increasing the speed and efficiency of the overall process, however have enabled to lower the operational costs. Therefore, in future as well the organizations are required to make use of these two modern management systems in order to stay out of competition in this increasing globalised business environment. Table of Contents Executive Summary 2 Table of Contents 3 Introduction 4 Approach of SCM and its Benefits in Comparison to Traditional Management Systems 5 Approach of CRM and its Benefits in Comparison to Traditional Management Systems 8 Recommendation and Conclusion 11 References 13 Bibliography 16 Introduction In this age of competition and altering environment of business, it is important to perform certain multifaceted processes in business. These business processes require to be performed in order to make profits and also for the successful existence of enterprises or organizations. The competition is increasing with every passing day and so it is important for enterprises to employ technologies which would facilitate in saving on time, reducing expenses as well as provide assurance regarding the quality of the products. ...Show more


Supply Chain Management (SCM) and Customer Relationship Management (CRM) Systems Executive Summary Supply Chain Management (SCM) and Customer Relationship Management (CRM) have emerged to be two of the most significant aspects in the modern day business context…
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