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Key Performance Indicators

Corporate Social Responsibility (CSR) is “a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis” (ECCJ 2006).
This paper aims at providing an overview of the theoretical and conceptual developments in relation to the increased emphasis on social accountability of those who are responsible for managing businesses and Corporate Social Responsibility, which in turn assists the businesses to establish corporate policies and practices which are meant to pose a positive impact on the social environment. In the modern business world of today, each industry and business plays the role of bringing stability by satisfying the needs of the customers. As the businesses all around the world are growing and developing, every interested individual or organization, whether he is a consumer or investor is asking corporations to conduct their operations in a more efficient and accountable way, which conforms to the ethical requirements. This emerging demand from the elements within the society has forced the organizations to adopt a modern concept named CSR. This paper generally focuses on the theoretical framework related to CSR and developments related to CSR in the world so as to analyze the businesses and their operations on these identified parameters.
What is Corporate Social Responsibility...
Customers got chance to network purchase by 750 store located in UK. Per year 130 million customers got services and 6 millions ordered by online and phone. The important factors that help to move forward to the company are Differentiated and market leading formats, Leveraging scale and infrastructure, Product ranges and related services, Delivering value to the customer, Efficient cost base and financial strength etc.        ‘JD Sports’ is another retail company running in UK. From 1981, in Oxford Street, the company started their business and clothing, footwear, sports items and accessories are the main products. The company earns more than ? 769.8 million in 2010 financial year. Kesa electronic company sells electronic items. “The principal products sold by the group are categorized as white, brown and grey electrical goods and related accessories. White goods comprise large and small sized domestic appliances, such as refrigerators, washing machines, microwaves, coffee machines and irons” (Products and Services 2011, para. 1). Gray goods are included telecommunications and multimedia products like mobile phone, Computers, digital cameras scanner, printer etc. Brown goods means all vision and audio products like DVD players, flat-screen televisions, MP3 players and camcorders. The company “is ideally placed to offer associated services such as home delivery and installation, credit and extended warranties. In addition, the development of digital convergence has provided us with the opportunity to offer a range of ‘paid for’ services” (Products and Services 2011, para. 5). The company’s group revenue was increased to 7.6% that up to €2567 million. The company effectively approached with corporate social ...Show more


Social Accountability
Since the emergence of economic crisis, the concept of Corporate Social Responsibility (CSR) and social accountability has emerged as an important consideration amongst the corporate member and regulators around the world.
Author : emardregan
Key Performance Indicators essay example
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