StudentShare solutions
Triangle menu

National Bank of Kuwait (NBK) - Research Proposal Example

Nobody downloaded yet

Extract of sample
National Bank of Kuwait (NBK)

Boubyan Bank, international Bank of Qatar, and Turkish bank are the associates of NBK. NBK is the first bank in the Middle East to set up an International Advisory Board. NBK plc is a subsidiary of the bank. It has two offices, one in London and the other in Paris. The bank provides retail services related to trade and finance and private as well as corporate banking services (National Bank of Kuwait, n.d.). Research Objective The objective of research is to determine the factors that led the bank to become one of the largest profitable banks in that part of the world and to determine the influence of consumer loyalty on the financial performance of the organization. The objective will also be to analyze how balanced scorecard can be made effective to identify the causal relationships between the perspective of the customers as well as the financial perspective. Research Question The following are the questions that are to be addressed. Is the bank operating at its efficiency level? Can the consumer level initiatives in the balanced scorecard affect the financial level? Which factors can be held responsible for attracting customers to the bank? How the managers taking the help of HR can manage the organization in a better fashion? To support the perspective of the customer, what are the characteristics that the division head of the organization desires in the approach of Balanced Scorecard? Is the future of the bank secured? Literature Review One of the objectives of the organization is to sustain with strong financial position. A trend of adoption of western practices of management like Balanced Scorecard is creeping up. It is based on the organizational structure and goes beyond the usual conventional accounting system. The interaction between the customer and the bank is categorized into three different levels. The first category is comprised of the services that do not require any human interaction like the online banking services. The second category involves the interactions of the customer service representatives. A combination of the first and second category constitutes the third category. It is believed that the bank did not have to suffer terribly in the crisis period, but some are of the opinion that the business was negatively affected. The bank used its image to help the members maintain the relation with the customers. However, with increasing competition in the markets, the members are putting in more effort to hold or attract customers in the bank. If the balanced scorecard was implemented properly, then such a situation could have been avoided. The conceptual framework identifies the utility of building strong relations with the customers and its impact on the financial performance of the bank (Dash and Tripathy, 2004, p. 10). A few more additions in the framework will help to drive the behavior of customers to achieve loyalty. The experienced leaders should deal with the task of communicating the strategic objectives and initiate instant decisions. Three research strategies can be used in order to achieve the objective of the project-descriptive, explanatory and exploratory (Khazal, 2010). The scale and time of the project must be taken in consideration when determining the appropriate methods. The portfolio of retail loans of the bank is maintaining good quality, and it is anticipated to depict fair performance in the near future as well. The bank does not share great exposure to financing the buying of shares. The ...Show more


National Bank of Kuwait (NBK) Contents Research Objective 3 Research Question 3 Literature Review 4 Conclusion 5 References 7 Introduction The organization selected for the research proposal is the National Bank of Kuwait. The organization was incorporated in the year 1952…
Author : walterbertha
National Bank of Kuwait (NBK) essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the research proposal on your topic
"National Bank of Kuwait (NBK)"
with a personal 20% discount.
Grab the best paper

Check these samples - they also fit your topic

National Labour Relations Act
In 1935, The National Labour Relations Act (NLRA) was passed in United States of America congress. The Act guaranteed most public and private sector workers the right to organise and run representative unions. The NLRA offers protection for workers regarding their information and operations of collective representatives or labour unions.
11 pages (2750 words) Research Proposal
New Zealand Bank Lending Practice
The lower interest rates scenarios in most of the developed economies also allowed banks and finance companies to free their hands and to lend generously. Thus the excess liquidity in the market coupled with low interest rates allows finance companies to tap the areas where the return is maximum.
6 pages (1500 words) Research Proposal
Case study as a methodology for cross-national research
A case is systematically studied to understand the instance/event,collect data from such study,analyze the data to cull out the information and report the results on that basis. The use of samples to examine a pre-determined number of variables is substituted in the case study method by a detailed investigation of a single instance or event,which is called 'the case'.
4 pages (1000 words) Research Proposal
Audit Strategy Report for Solid Bank Plc
Any misunderstanding in our terms with client or integrity issues among those charged with governance & management that may potentially compromise the independence of the auditors should prevent us from proceeding with this audit assignment. The proposed audit shall be conducted after closure of financial year on 31st December 2009.
6 pages (1500 words) Research Proposal
City National
City Holding Company is a West Virginia corporation that could be located in Charleston, West Virginia. The company is a multi-bank holding company that offers expanded financial products and
6 pages (1500 words) Research Proposal
RBC Centura Bank
This project identifies the organizational behavior of RBC Bank as well as other cultural aspects of the bank in an attempt to identify successes at the large company. Organizational culture is best
3 pages (750 words) Research Proposal
RBC Centura Bank Groups and Teams
The regional success story of RBC Bank however, largely depends upon its ability to formulate team based environment which fosters high performance. Teams play a critical role in success and failure of any given
4 pages (1000 words) Research Proposal
National Bank of Kuwait ( NBK)
The bank relied on the tools of manual and traditional banking and later became one of the largest profitable banks of the region. Boubyan Bank, international Bank of Qatar, and Turkish bank are the associates of NBK. NBK is the first bank in the
4 pages (1000 words) Research Proposal
Accounting - Dissertation Proposal - Corporate Social Responsibility; Growth of CSR Reporting in Compliance with IFRS, Case of Kuwait
The literature that exists that is associated with corporate social responsibility views reporting as an essential attribute of societal accountability2 and there for is at the centre of focus from
5 pages (1250 words) Research Proposal
National Assemblies of Kuwait
The assembly closed between 1976 and 1981. However, its dissolution took another five years and it was finally dissolved in 1986. The root of the first National Assembly can be traced to 1938 when Majlis Movement pushed for political
2 pages (500 words) Essay
Hire a pro to write
a paper under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
Comments (0)
Click to create a comment