Management and Customer Success - Assignment Example

Accounting Success Introduction Ameritel is a premier wholesale company that deals in the provision of wireless services besides the provision of retail partnerships. Ameritel has a direct working relationship with T-Mobile USA. It has also cultivated a network that runs across the entire nation of at least 3500 retail dealers. In Brooklyn New York where the company started, Ameritel had a single store in 1996. However, today it has expanded to one of America's most influential national wireless providers and retail partners.

Activity-Based Management and Customer Success The company operates numerous warehouse stores in New York, Atlanta, and Los Angeles. In addition, Florida, Northcoast, Georgia, and California also host over seventy stores belonging to Ameritel. Ameritel gives priority to business partner connections, field employees, and newly identified customers in its list. The game changer in Ameritel Company is the manner in which it reaches out to its employees, and retailers, tracks sales as well as timely implementation of its new marketing strategies with the desirable Salesforce.

Its Salesforce managed to reach out to the entire sales region to bridge the gap that exists between the company call center and sales teams. Furthermore, Ameritel is undertaking training campaigns for its dealers according to Reid, 2014. Ameritel has a mechanism that enables monitoring of its inventory anytime anywhere due to its efficient tracking system. The tracking system eases instant and effective visibility of dealer performance and purchases. Reid, 2014 adds that half of the organization explores working with pop and mom accounts that utilize Ameritel in selling T-Mobile.

The remaining half collaborates with the wholesale section to supply T-Mobile as well as activities involving tracking. Ameritel uses Salesforce because it is striving to achieve the absolute best experience in its internal operations as well as for its customers. The other issue in its top priority is to surpass its customer expectations besides general company improvement.