Innovation in the public sector - The extent to which innovation in the public sector affects public service quality - Literature review Example

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Innovation in the public sector - The extent to which innovation in the public sector affects public service quality

This definition seems straightforward and lucid in its meaning, but it conceals the actual intricacy of this subject, as with majority of the definitions of innovation. It was observed that the innovation process is social, interactive, and extensive; numerous individuals with various resources, competencies, and capabilities have to come together in order to successfully innovate (Leadbeater, 2003). Forty years of studying innovation within the private sector and nearly twenty years of curiosity for the innovation within the public sector has demonstrated that innovation is a complex trend that comes out in the context of many interceding factors, and there exists no universal formula that can be implemented to guarantee its success (Borins, 2001). Why Innovate Within the Public Sector? At least potentially, common to all companies are political motives for innovation (Mintzberg, 1989). However, these political motives are, by nature, less acquiescent to analysis and rational planning. ...Show more

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CHAPTER II LITERATURE REVIEW While a considerable amount of research has transpired during the last forty years regarding innovation among the private companies, there exists a substantial knowledge gap as regards innovation in the public sector, where there is only a limited amount of quality research on the subject (Mulgan & Albury, 2003)…
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