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Human Resources Capstone Project

This paper focuses upon Harlem Hospital Centre, public, municipally owned hospital located in the Harlem community of Manhattan, New York City. The 257-bed facility is an acute care hospital founded on 18th April, 1887 with 54 beds and it served as a unit for receiving patients awaiting to be moved to Ward’s Island. The hospital is, thus, about to mark its 125 years of service. Bailey explains that the hospital was designated as Area Wide Burn Center and a Level 1 Trauma. It has a full spectrum specialty services including an adult intensive care unit, a pediatric intensive care unit, a neonatal intensive care unit, burn unit, a cardiac care unit and a special asthma treatment unit for providing specialized care. It also operates a physician assistant program and a nursing school. The hospital is the largest healthcare facility in Harlem that responds to people who are seriously ill and it operates under the patent system New York City Health and Hospitals Corporation (HHC). According to Generations+/Northern Manhattan Health Network, the hospital operates in an area composed of about 893,498 residents, the majority of whom are aged under 45. Ethnic composition of the area is 55% African-American, 33% Hispanic, 6.9% white and 2.3% Asian. The Center records an average of 450,000 outpatient visits, over 13,000 admissions, and over 76,000 visits to the emergency department annually. In 2011, there were 374,017 outpatient visits, 11,796 admissions, 1,705 in patient surgeries, 3,906 outpatient surgeries, 76,969 emergency room visits and 1,211 births. (American Hospital Association, 2012). Most of its patients come from the economically disadvantaged community of Harlem. The demographics of 2003 indicate that 44% were African-American, 6% were white, 46% were Hispanic and other races comprised the remaining 2% (Harlem Medical Center, 2012). In central Harlem, over one-third of the total population lives under the federal poverty line and the facility provides a health option for the uninsured. Disease and injury prevalence is also higher in the community. For example, 4% of New York residents suffer from asthma but the percentage is close to 20% in Harlem. The center can be said to be urban since it is located within the environs of New York City. Needs Assessment/Gap Analysis The hospital offers over 90 specialty services. These include Alcoholism/Substance Abuse, Cancer Control Center, Ambulatory Surgery, , Directly Observed Therapy, Adult Medicine, Gastroenterology, Geriatric Medicine, Asthma Care, Cardiology, Mammography, Chest Clinic, Community Outreach, Dental Services, Dermatology, Diabetes Care Ear-Nose-Throat, EKG, Emergency Medicine, Endocrinology, Health Education, Hemodialysis, HIV/AIDS, Hypertension, Infectious Diseases, Internal Medicine, Laboratory Services, Medina Clinic, Family Planning, Gynecology, and Men’s and women’s Health Services. Others are Pediatrics, Vascular Surgery Pharmacy, Orthopedics, Plastic Surgery, Podiatry, Mental Health, Nephrology, Neurology, Sickle Cell Anemia Services, Nutritional Counseling, Oncology, Ophthalmology, Oral Surgery, Pathology, PCAP, Prenatal Care, Proctology, Psychiatry, Tuberculosis, Urology, Psychiatric Emergency Services, Rehabilitation Medicine, Renal ...Show more
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The paper outlines a plan for implementing intervention, a marketing communication plan on how the stakeholders will be informed and kept up-to-date at various stages of intervention implementation and a plan for measuring the effectiveness of the selected intervention.

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