t the medical field in equal measures as the field of information communication and technology, as it continually undertakes research studies and development in order to improve service delivery that is aimed at improving the quality of life of patients with chronic illnesses and shorten the healing process of patients with treatable diseases and injuries. One such example that demonstrates how practitioners in the medical field work towards improving their service delivery is the through the clinical pathways, which is described by Poirrier and Oberleitner (1999) as “one of the main tools that are normally used in the healthcare sector to manage the quality of service delivery through standardization of medical care procedure and/ or processes.”
With reference to the writings by Sorensen and Iedema (2011), clinical pathways have been referred to as medical guidelines of which when there are implemented in healthcare set-ups they normally lead to a reduction in the level of variability in clinical practices and they are capable of improving the quality of health, and hence the outcomes on patients’ recovery process. Snyder and Gauthier (2008) wrote that considering these pathways are developed and agreed upon by medical practitioners it means that they are able to promote organized and efficient healthcare practices that are based on evidence and validated outcomes. Lastly, Howick (2011) wrote that clinical pathways have been lauded for the fact that they optimize the outcomes in home care settings and even in acute care. It is important to note that normally these clinical pathways normally undergo periodic improvements or updates which most of the time reflect the advancements in the ICT sector, and they are normally designed to improve the quality of healthcare and the outcomes of the recovery process.
This present paper seeks to propose a study that is focused on investigating the extent to which physicians and nurses who have been trained on the