Individual Report Contents Introduction 3 Discussion 3 Employee engagement 3 Conclusion 6 References 8 Introduction Wal-Mart has more than two million employees working for the organization all across the world. The organization is an example of the biggest retailing success story in the world…
Being the largest employer in the world and one of the biggest companies in the world, Wal-Mart faces a number of business risks as well as human resource challenges. The human resource challenges faced by the company are factors of internal threat to the business and Wal-Mart has been trying its best to alter its strategies and adopt the best possible human resource practices to negate the effect of the negative publicity caused by the internal human resource challenges faced by the organization. Discussion The employees of Wal-Mart have been dissatisfied with the discrimination and low pay policies which is resulting in negative image of the company. The employee engagement issue has been chosen for this purpose. Employee engagement In an attempt to enhance employee engagement, Wal-Mart has started the employee advancement program. The company takes care to ensure that the employees are presented with enough opportunities to rise through the ranks. Wal-Mart has a reputation of not treating their employee’s right and not being as up to date with technology as they could be. Wal-Mart is showing improvement with using the technology of e-training to enhance the knowledge and skills of their employees. The company along with trying to be customer centric is also trying to touch the base with their consumers (Laris, 2013). In the company the employees are referred to as Associates to promote equality and advices the managers to think themselves as servant leaders. This policy is used to encourage the mangers to serve others while staying focused on reaching the objectives in keeping with the values and integrity of the organization (Wall Street Journal, 2006).Many issues have arisen inside the organization due to the large and diverse workforce in the company. Maintaining the work culture while balancing the diversity level has been a challenge for the human resources team. Due to the existence of numerous stores and a huge number of employees, a vast range of requirements for pay and benefit is necessary (Dessler, 2005, p.97). Wal-Mart recognizes the need for a comprehensive list of options for its employees. Wal-Mart maintains a wide range of choices in the benefits packages offered by them under the career benefits offered by the organization. In terms of employee engagement issue Wal-Mart had faced a number of wage discrimination and class action gender lawsuits resulting in tarnishing the image of the company. It hired more specialized human resource managers and created a team of five legal professionals to handle the workplace issues and the concern of the supervisors on employment matters. A class action lawsuit against Wal-Mart encompassing more than one million female employees, making it one of the largest workplace discrimination cases in the history of the United States. In response to the charges of discrimination, the organization has hired a director of diversity, implemented a companywide computer posting of management opening and also implemented a system in which the bonuses of the executive managers are based on the diversity of the workforce (Ungar, 2013). In order to judge the engagement of the workers in the workplace the company follows the performance measurement system. It was implemented in an organization need to be aligned with both the organization's competitive strategy and the internal HR practices (Bratton, 2007, p. 374). The performance management system of ...
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