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Website Usability Test for the Coventry University Students Union - Assignment Example

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Website Usability Test for the Coventry University Students Union

This paper illustrates that effectiveness means the ability of users to actually, complete, or do a specific task using the software product. In this case, the software product is a website where students find information from their student’s union. Efficiency refers to the ability of users to be able to complete their duties and tasks without getting bored or without being bored in the process of doing the task. Satisfaction means or rather refers to the fun the users get when doing their tasks. In the case of testing for the usability of a website, it is not only enough to criticize the website. There is more to the usability of a website than simply criticism. Apart from the efficiency of the software product or website, and the effectiveness of the web site towards its goal, the website should also aim to maximize learnability to the users. This means that when users visit the website, they should not find it difficult to use the website or ask for help whenever they want to access certain information on the website and so on. There are different ways usability can be determined for a given software product. These different ways are known as the usability evaluation methods. They include usability testing, usability inspection, and lastly, usability inquiry. In usability testing, we look at how users use the software product or website to accomplish various tasks. Then, as evaluators, we use the different results we receive from the whole process to determine whether the user interface is usable enough to support the demands of users as they go about accomplishing their different tasks. Under usability testing, there are several other different sub-methods. The submethods include co-discovery learning, coaching method, question-asking protocol, performance measurement, shadowing method, thinking aloud protocol, remote testing, and lastly, teaching method. ...Show more


The research emerged from the author’s interest in how well the Coventry university student’s website can best meet the demands from the users, as well as other stakeholders of the university…
Author : flatleyglen
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