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Listening in Communication Process - Research Paper Example
Author : beerfermin
Journalism & Communication
Pages 10 (2510 words)
Research paper about listening in communication process Name Institution Instructor Date Contents 1.0 Introduction 3 2.0 Literature review 3 2.0.1 Communication 4 2.0.2 Listening 4 126.96.36.199 Types of listening 4 188.8.131.52 Effective Listening Skills 6 184.108.40.206 Poor listening skills 8 Poor listening could be a major barrier to effective communication…
These include a situation where the listener is always smiling and nodding their head. Other features could include the listener looking directly at the speaker pretending to be keenly listening. 8 Monopolizing 9 This is the type of non-listening where the listener focuses the listening on themselves but not on the speaker. It is a very selfish form of listening where the listener occasionally tries to divert the topic of discussion to themselves 9 Selective listening 9 This involves the user selecting only a small portion of the topic of discussion. This happens because the listener cannot take in everything said. So they use this type of listening as a tool to filter out some parts of the conversation. 9 Defensive listening 9 This occurs when a person perceives a personal attack on them without intent of criticizing them. For example if someone tells somebody that they have lost weight, they may think that they are being insulted that they are fat but fact will be it was only meant to compliment them. 9 Literal listening 9 This involves the listener becoming insensitive to other peoples’ feelings. This is a type of ineffective listening where the listener ignores the relationship level of the meaning. ...