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Journalism & Communication
Pages 6 (1506 words)
Nature of Conflict Conflict is a state of affairs in which two or more parties apprehend that they have mismatched objectives due to which they think that they are incompatible with one another. Conflicts occur regularly in the workplace environment. Some are little that are resolved easily with a little communication; while, some are big enough that a mediator is hired to negotiate with the parties…
This makes the employees enter into hitch with the management or higher officials. They may go on strikes or do other sorts of protests. Major conflicts occur when, for example, employees experience gender discrimination, work overload, forced overtime, short deadlines, and no opportunities for promotion, reward or compensation. These factors reduce job security and the employees suffer from work related stress. Other major causes may include dissatisfactory wages and salaries, and poor communication between the management and employees due to which the latter feel that their problems are not being considered. Also, when employees feel that they are not being able to participate in the decision-making process, they may acquire conflicting views about the project at hand. All of these conflicts may get serious enough to be requiring a mediation plan for resolution. No matter the conflict is small or big, the management should make serious efforts to resolve it as soon as possible so that employees do not lose their morale (Wilmot & Hocker, 2011). Negotiation or Mediation Negotiation is necessary to solve conflicts. Sometimes, this negotiation is done through mediation. ...
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