StudentShare solutions
Triangle menu

A Proposal of Resolution for the Workplace during Negotiations - Case Study Example

Nobody downloaded yet

Extract of sample
A Proposal of Resolution for the Workplace during Negotiations

A case in issue is the current conflict between the flight attendants of the newly merged United Airlines and Continental Airlines belonging to two unions. As the employee integration is proceeding in the newly merged entity called United, flight attendants belonging to the AFA union, which represented the group in the defunct United Airlines and the flight attendants affiliated with the IAM, the representative union of the group in pre-merger Continental Airlines battle it out at the National Mediation Board by hurling accusations against each other. This runs counter to the very principle of unionizing, whose aim is to present a united front against a much formidable adversary in the person of the employer. This paper looks into the events surrounding the controversy at United involving its divided flight attendants and the instances of failures of communication that triggered it. It also suggests measures that could remedy the deep division between the two warring groups. Case Background In the middle of last year, two of the largest airline companies based in the United States announced a merger creating as a result the world’s biggest airline overtaking all of its closest rivals in both side of the European and North American continents. The merger of United Airlines and Continental Airlines under the name United Airlines is predicted to earn a staggering $30bn annual revenue servicing about 144 million passengers in 59 countries. Despite this good news, however, there are quarters that are lukewarm to the consolidation. Consumer groups, for example, are wary that the merger would result in higher fares and less choices. On the other hand, employee unions from both the original UA and CA are worried that this would mean downsizing and lay-offs (Clark 2010). A different conflict involving flight attendants has been brewing, however, within the newly merged company that involves representation issues more than employment benefits concerns. Before the merger of the two airlines, the flight attendants of the defunct UA, numbering about 12,900, were represented by the Association of Flight Attendants (AFA hereafter) while the flight attendants of the Continental Airlines, numbering about 8,300, were represented by the International Association of Machinists (IAM hereafter). Even before the Federal Aviation Administration could issue a Single Operating Certificate to the new company, representation issues have already plagued prospects of smooth labor integration and transition. Flight attendants from CA balked at joining their counterparts at the UA in talks for union representation. IAM justified its refusal to difficulty in departing from the status quo, likening it to changing horses in midstream, so to speak, considering that they were already in deep negotiations with CA for a transition package contract. Joining the AFA means discarding that agenda and embracing a unified one that may be different from its goals. On the other hand, AFA justified its position to as stronger voice in negotiating with United (Grenon 2010). In early 2011, AFA petitioned the National Mediation Board (NMB hereafter) to declare the United as a single carrier for the purpose of triggering a union representation election (AFA Initiates Process to Unite All Flight Attendants 2011). This was vehemently opposed by IAM on various grounds. In a resolution dated April 1, 2011, the NMB declared United and Continental (with CMI) as a single ...Show more


Running Head: CASE STUDY: A PROPOSAL OF RESOLUTION FOR THE WORKPLACE DURING NEGOTIATIONS CASE STUDY: A Proposal of Resolution for the Workplace During Negotiations Name Introduction Conflict is often counterproductive and this aspect is most pronounced when the conflict takes place in the workplace…
Author : hillssusie
A Proposal of Resolution for the Workplace during Negotiations essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the case study on your topic
"A Proposal of Resolution for the Workplace during Negotiations"
with a personal 20% discount.
Grab the best paper

Check these samples - they also fit your topic

Conflict Resolution at General Hospital
Conflict Resolution at General Hospital. The case study is related to the General Hospital that has been at a declining stage because of the increasing costs. The aim of the case study has been to identify the conflict management style as practiced by Mike Hammer and to identify the leadership style that he used in order to deal with the problem.
7 pages (1750 words) Case Study
Workplace Saftey
Workplace Safety. Risks are issues that threaten the functioning of an organization. Risks could be caused by various things arising from the business environment in which an organization operates. In the banking sector, the operational department is faced by many risks that could arise from failure to observe internal controls in the bank.
6 pages (1500 words) Case Study
Conflict resolution
A Catholic bishop is summoned as a mediator when Cuban-American prisoners begin to riot. Neutral third parties are called in to help resolve community housing disputes in the Midwest. Thousands of couples, instead of retaining a divorce lawyer, seek out mediators who help facilitate the process whereby the couples work out the conditions of the divorce on their own.
10 pages (2500 words) Case Study
Workplace Motivation
It is also clear that his motivation is affected by attitudes and actions of his own. It is the continuing interplay of the motivating environment, which is largely a matter of how an enterprise is managed, with the personal motivations of the individual that produces his long-term motivational trends as well as his momentary ups and downs.
5 pages (1250 words) Case Study
Workplace Counselling
In and in-house' service, counselors may be directly employed by the organization. Workplace counseling offers employees a facility that is confidential, easily accessed (initial appointment normally within 2 weeks), provides a properly qualified and supervised practitioner, does not raise the threat of a diagnosis of psychiatric disorder, and promises to alleviate distress within a reasonably short period of time (most services allow only 6-8 sessions in any one year)."
7 pages (1750 words) Case Study
Communication and Conflict Case Study: A Proposal of Resolution for the Workplace during Negotiations
A case in issue is the current conflict between the flight attendants of the newly merged United Airlines and Continental Airlines belonging to two
7 pages (1750 words) Case Study
Alternative Dispute Resolution
Alternative dispute resolution becomes a viable alternative. Particularly, business conflicts may be resolved through arbitration, mediation, and mini-trials. This paper discusses these three types of alternative dispute resolution by giving practical examples of how each has been applied.
2 pages (500 words) Case Study
Brainscapes Case Resolution Template
Alzheimers disease(AD) is characterized by neural cell death thus the concentrations of sodium in the hippocampus (which is the most affected part of the brain in AD) might be an indicator of the presence of AD as well as the extent of disease. 2) How does the change in
2 pages (500 words) Case Study
Describing resolution of a recent business conflict
Conflicts between management and their employees cause blocking of activities and often contribute to the organization performance failures. It is, therefore, essential to find the appropriate typology of the conflict
3 pages (750 words) Case Study
Conflict resolution
Nevertheless, in certain situations, one of the parties in a conflict may not be intending to cause a conflict but the socio-cultural
3 pages (750 words) Case Study
Hire a pro to write
a paper under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
Comments (0)
Click to create a comment
Contact Us