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Effective Business Communication Routines - Essay Example
Journalism & Communication
Pages 4 (1004 words)
Effective business communication routines Name Institution Effective business communication routines Literature review Bovee and Thill (2008) defined communication as, “the passing of information,” “the exchange of ideas,” or the process of establishing a commonness or oneness of thought between a sender and a receiver…
In practice, communication is an unavoidable venture in running day-to-day business and, therefore, the way communication is to be done must be effective in disseminating the message. It is worth noting that communication is a process that involves delivery of messages from the sender to the recipient and back. In both ways, the message delivered should have qualities such as clarity, accuracy, brevity, preciseness, and sensitivity to needs and emotions of the recipients. (Belch &Belch, 1993). Stacks and Salwen (2008) stated that efficient communication is subject to regulation by specific moral values. Business ethics control a companies’ course of action as per the accepted moral standards and principles. Ethics are applicable to the way a company relates to the customer and the society as a whole. Stacks and Salwen (2008) further, added that ethics in business language refers to the practical use of regulations, values, and set standards of discipline related to a business setup. Ethics act as a guide to business behavior and order that propels the business in the right direction. This order controls preparation of documents and fosters good relationship between employees and clients. ...
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